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How to remove phone from computer?

Anonymous
2023-07-10T04:30:38+00:00

I recently paired my iPhone 14 to my Windows PC with Phone Link, but it seemed to cause my Bluetooth adapter to bug out. It kept turning on and off so I disabled the Bluetooth adapter and restarted my computer.

I reinstalled my Bluetooth driver but now Phone Link will not connect to my phone.

I decided to just try and remove my phone from my computer, but anytime I try whether it be from Windows Settings, device manager, or control panel it says "remove failed".

I've removed Phone Link via powershell and readdded it. Could not remove my phone either way.

Tried turning off my computer's Bluetooth, but it also will not allow me to remove the device.

What else should I try?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-07-10T06:04:08+00:00

    Hi Joshua,

    I'm Amr, an independent advisor.

    Try these methods to fix the issue you have

    1. Use Airplane Mode

    In Windows

    Open Settings by pressing the Windows + I keys.

    Head to Network & Internet.

    Locate Airplane mode.

    Toggle on the switch.

    Then try to remove it

    1. Use the Control Panel

    Type control in the Windows search bar and click Open from the right-hand side.

    Click on the View by dropdown and select Category

    Click on Hardware and Sound.

    Click on Devices and Printers.

    Click on the three dots next to the Bluetooth device and click on select Remove device.

    1. Restart Device Association Service

    Open the Run dialog box by pressing the Windows + R keys.

    When the Run dialog box opens, type services.msc and press Enter.

    Locate Device Association Service, right-click on it, and click on Restart.

    Head back to Settings, and now try removing the Bluetooth device.

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

    Best Regard

    Amr

    6 people found this answer helpful.
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  2. Anonymous
    2024-02-10T17:07:26+00:00

    None of these suggestions worked for me, I have the exact same issue

    5 people found this answer helpful.
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