I was able to solve the issue by opening "Computer Management" on Windows 11. Then click "Disk Management". This will load all of your drives including the new hard drive where you need to initialize the drive by creating one (or more) partitions.
Samsung SSD is detected but not showing up in "This PC" Devices and drives session on windows 11
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Anonymous
![](https://learn-attachment.microsoft.com/api/attachments/2139d938-e9a6-46df-a419-f8fca65d6cdd?platform=QnA"https://learn-attachment.microsoft.com/api/attachments/4a4f6fb4-9815-4795-989b-6646983de03b?platform=QnA" rel="ugc nofollow">I have a Samsung Portable SSD T7. I tried to insert it into my laptop but it does not show up in "This PC" Devices and drives. I then go to Disk Management and found that the SSD is detected but cannot change drive letters and path. I have tried to update the drivers and also tried a few different methods but none of them works.
Windows for home | Windows 11 | Devices and drivers
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19 answers
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Anonymous
2023-10-26T20:18:40+00:00 -
Anonymous
2023-08-05T12:03:42+00:00 i tried this but not working. same problem persists.
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Anonymous
2024-02-20T17:31:15+00:00 Hi there!
Had the same problem.
In my instance, I had to delete the volume and create a new simple volume for it to work.
Perhaps it was because I bought it second hand. Anyway, this solved my issue! Glad I hadn't uploaded any important files yet.
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Anonymous
2024-10-07T14:42:25+00:00 I just ran into this issue last night, the external drive is seen in Disk Manager but I did not get the drive to show up under the file manager. The issue was resolved by mapping another drive letter for the mounted drive. Once I assigned the new drive letter the partition was mounted with its current exFAT partition and I could access the current stored data.
https://learn.microsoft.com/en-us/windows-server/storage/disk-management/change-a-drive-letter
If you have to over-write the drive this will reformat the drive and data will be lost. Hope this helps as it solved the issue in this case for me.
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Anonymous
2023-06-29T15:55:49+00:00 Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Right-click on the Start> Find and click on Device Manager> Find and click on your SSD> right-click on it and Uninstall the device.
Restart your device. Windows will automatically deduct the installation of your SSD driver you will be fixed.
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.