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Microsoft keeps asking me to accept the end user license agreement every time I open an office program

Anonymous
2023-06-21T02:36:53+00:00

I am aware this has already been asked and answered in the community. However, the responses have not worked for me so far.

I have Windows 10. I am the administrator user on this computer. Every time I open one of the MS Office apps (e.g. word, outlook, onenote), it asks me to accept the End User License Agreement. So far I have tried the following fixes:

What could I be missing?

Windows for home | Windows 10 | Licensing and activation

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  1. Anonymous
    2023-06-23T05:00:57+00:00
    1. Repair Office Installation: Utilize the Microsoft Office Repair tool to repair your Office installation. This tool can address any corrupted or missing files that may be causing the EULA prompt to appear repeatedly.
    2. Disable EULA Prompt via Group Policy: Open the Group Policy Editor by pressing the Windows Key + R, typing "gpedit.msc," and hitting Enter. Navigate to "User Configuration" > "Administrative Templates" > "Microsoft Office" > "Version Number" > "Licensing" > "License Agreement UI" to disable the EULA prompt.
    3. Remove Office Registry Keys: Use regedit to eliminate specific Office registry keys that might be triggering the recurrence of the EULA prompt. Be cautious when modifying the registry and ensure you create a backup before making any changes.
    4. Contact Microsoft Support: If none of the aforementioned solutions resolve the issue, it is advisable to reach out to Microsoft Support for further assistance. They can provide tailored guidance and specific troubleshooting steps to address your particular situation.

    Always exercise caution and create backups of important files and settings before making any modifications to your system.

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  1. Anonymous
    2023-06-22T23:06:31+00:00

    I recommend doing an "in-place upgrade". This will download Windows 10 installer files and use those to update and repair your system.

    You can follow the video guide in the below link to know how to get it done:

    https://www.microsoft.com/en-us/videoplayer/emb...

    1. Please visit this link : https://www.microsoft.com/en-us/software-downlo...
    2. There you will see an option "Download tool now"
    3. A media creation tool with the latest version will be downloaded.
    4. Open it in file location and run as administrator.
    5. Accept the terms and licenses.
    6. Select the "Upgrade this PC"
    7. And then the downloading will start.
    8. Press "Install" once done.

    The system will restart several time and the updates will happen.

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  3. Anonymous
    2023-06-22T22:59:50+00:00

    Hi Dhanam,

    Thank you for your suggestion. Unfortunately, this has not solved the problem. Is there anything else I could try?

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  4. Anonymous
    2023-06-21T03:48:30+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Open Settings.
    Click on Apps.
    Click on Apps & Features.
    Select the Office (version) from the list.
    Click the Advanced Options link.
    Click the Reset button.
    Click the Reset button again to confirm.
    Restart your device.

    Your personal files won't change anything.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,
    Dhanam,
    Independent Advisor.

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