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No Remove option on a "work or school account"

Anonymous
2023-06-30T00:50:18+00:00

I'm getting a constant pop-up from my laptop to sign into my Microsoft Account, but when I try to sign in it either reappears a few minutes later or tells me I cannot sign in.

I think it might be because it's trying to sign me into a school account I used a few years ago for a Teams account. This account is no longer active so I can't sign into it. When I try to delete it on Account Settings, there is no option to Remove the account, only Manage.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2023-06-30T01:25:23+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Select Start > Settings > Accounts > Access work or school.

    Select the account you wish to remove, then select Disconnect.

    Select Yes to confirm your actions.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

    20+ people found this answer helpful.
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  2. Kapil Arya 37,681 Reputation points Volunteer Moderator
    2023-06-30T05:02:18+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-cant-remove-work-or-school-account-from-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    2 people found this answer helpful.
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