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Cant install Minecraft Dungeons Hero Edition from 2020.

Anonymous
2023-05-28T00:26:47+00:00

I bought October 20, 2020 Minecraft Dungeons Hero Edition - Windows 10 (Xbox Game Studios) through the Microsoft store and played at the time. Now I've upgraded my PC to Windows 11 and can't download mineccraft dungeons anymore because this edition is no longer available. I even still have the confirmation e-mail from back then. When I click on the blue "View or manage order" field, in the Mail the microsoft website opens with the message that my order could not be found. Since I bought Minecraft dungeons fairly, I would ask for advice on how to install it again.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2023-06-05T15:11:17+00:00

    Yea... Mojang has not responded. I solved it myself becaus I didnt want to wait longer...

    So for everyone who wants a really helpful result: you have to buy the base game again. After that you can install it via the Minecraft Launcher, but otherwise microsoft stole everyone's money with the Hero Edition... Nothing left to say.

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  2. Anonymous
    2023-05-30T03:49:55+00:00

    Oh, that's an interesting thought. But I started my Winows 10 laptop and still can't install it. Not the heroes editio, not the base game.

    So the problem is really that it is not justified with the Hero edition that you own it. Woever the owner is should allow everyone with the Hero edition to download the base game. After all, the Hero edition is also the base game. That would fix the roblem directly.

    I will ask Mojang, but I doubt they will have any other solution.

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  3. Anonymous
    2023-05-30T03:21:50+00:00

    Hi ,

    Sabya here, Independent Windows Adviser. Hope you are doing well.

    The game was designed for Windows 10 so it shows up as unavailable. I checked up numerous threads and it is the same for all.

    https://answers.microsoft.com/en-us/xbox/forum/...

    I would recommend that you have a chat with Mohjang support

    https://feedback.minecraft.net/hc/en-us/request...

    They will be able to provide you a solution if there is any way the game will work in Windows 11.

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  4. Anonymous
    2023-05-28T23:24:39+00:00

    If I go to https://www.xbox.com/en-US/games/store/minecraf... it says that i have to buy it. Makes sense becaus I didnt buy this Edition. (Base game) I buyed Hero Edition. I tried it at the website, in microsoft store and in the xbox app.

    I did trie the Minecraft Louncher via Microsoft store but its the same thing. Have to buy base game.

    So the only question for me now is... is there a way to still download hero edition or do you expect me to buy the base game... again?

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  5. Caio G 11,925 Reputation points Independent Advisor
    2023-05-28T02:06:58+00:00

    Hi, !

    My name is Caio and I'll be happy to help you today =)

    You can try downloading the base-game (https://www.xbox.com/en-US/games/store/minecraf...) and the DLC (https://www.xbox.com/en-US/games/store/hero-dlc...) separately.

    Or you can try using the Minecraft Launcher for it:
    https://www.xbox.com/en-US/games/store/minecraf...

    I hope this helps you! Please let me know if I can assist you more.

    Best regards,

    Caio G.
    Independent Advisor

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