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Computer stuck restarting

Anonymous
2023-06-20T12:38:53+00:00

All night my computer has been restarting. Starts by Shutting off itself and after about 5 seconds of glowing black screen it goes to the loading screen, the dots only manage to spin once before the screen freezes and shuts off again and this repeated itself all night.

I've looked at other ways to fix this but everytime I even press the power button the computer immediately turns off, i can't hold it to do anything. I've tried holding it while its still off, turning it off while its powering up, turning it off while it's loading, and nothing works, when i turn it back on the loading persist right after. i've even held the power button for an entire minute, timed and all. Rapidly pressing the power button.

Nothing works.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-06-21T09:05:57+00:00

    It seems like your laptop is experiencing a serious issue that might be beyond a simple software fix. The fact that it's freezing even after a BIOS reset suggests a possible hardware problem.

    However, given the severity of the issue and your discomfort with opening the laptop, it might be best to seek professional help at this point. A professional technician will have the tools and knowledge to safely diagnose and repair the problem.

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  2. Anonymous
    2023-06-21T03:24:49+00:00

    I was busy for a good portion of the day so sorry for the late reply.

    I tried the steps mentioned, none ended up working and when i tried disconnecting and reconnecting my usb to reboot it with the drivers it ended up freezing instead. At some point i got the chance to reset BIOS and every time it says recovery complete the laptop shuts off, turns on, and stays frozen at the logo.

    Also because of the kind of laptop I have, i can't fully take off the back to access anything safely at home (in other words, i dont feel confident doing so myself at home)

    At current the laptop has stopped the restart loop and is now just stuck frozen.

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  3. Anonymous
    2023-06-20T17:48:32+00:00

    did you try all the steps that I mentioned?

    How did they go?

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  4. Anonymous
    2023-06-20T13:16:44+00:00

    Hi TechnicalDifficultiesTH,

    I'm Amr, an independent advisor.

    It seems you are having a hardware issue causing your computer to continuously restart in a loop.

    A few things you can try

    1. Disconnect all non-essential peripherals like external hard drives, monitors, printers, etc. and see if the restart loop stops.

    This will help determine if a connected device is causing the issue.

    1. Remove any USB devices like mice, keyboards, flash drives, etc. and see if that makes a difference.
    2. Check that all cables are securely connected, especially the power cable. Wiggle the cables to see if any connections are loose.

    If you have access to another power supply, try connecting your computer to that to rule out the original power supply as the cause.

    1. Try clearing the CMOS to reset the BIOS settings.

    This involves removing the onboard battery for a few minutes and then replacing it. Instructions for doing this vary by motherboard make and model.

    a simple guide could help you out

    https://youtu.be/fGpf_hfOKgI

    1. As a last resort, you can try removing components one by one to isolate the specific part that may be malfunctioning.

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

    Best Regard

    Amr

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