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The update option in windows settings disappeared after I took it in for repair.

Anonymous
2023-05-31T12:19:19+00:00

After I brought my machine in for repair, they seem to have deleted the update area in windows setting. The system keeps saying updates and it's quite annoying, I tried turning off notifications, but if left on for a long time I think it won't be good. So how to fix?

Windows for home | Other | Windows update

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  1. Anonymous
    2023-07-06T13:38:17+00:00

    Thank you for being helped, but I think your way isn't able to do it.

    I found and did by this way, so it was appeared:

    1. Press Win + R, type Regedit in the Rundialogue box, and press Enter.

    1. Enter the folder from this address.

    \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer

    1. Delete the key SettingsPageVisibility and reboot the computer.

    I tried this way, and it was appeared.

    Thank for your help! @Michal_Vano](https://techcommunity.microsoft.com/t5/user/viewprofilepage/user-id/1176015) [@Mitchell - MSFT

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  2. Anonymous
    2023-06-01T06:17:08+00:00

    Hello Dannzz,

    Welcome to Microsoft Community.

    Thanks for the screenshot information you provided, I can confirm that the Windows Update option is not shown in the list.

    If this problem occurred after you sent the equipment for repair, I think it is very important for you to confirm with them what they did to your computer to cause this problem.

    From my perspective, the Windows Update option on Windows 11 is missing, probably due to one of the following reasons:

    1. The Windows Update service is disabled.

    You can check if the service is enabled by following these steps:

    a. Press Win + R, type services.msc in the Run dialog box, and press Enter.

    b. In the Service Manager window, locate the Windows Update service.

    c. If the service is not running, right-click the service and choose Start.

    d. If the service is disabled, right-click the service, choose Properties, and set Startup Type to Automatic.

    1. Virus or malware infection. It's a low probability, but I'll take it into consideration.

    Some malware may stop or disable the Windows Update service. You can run antivirus software or a malware scanner to check if your computer is infected with malware.

    1. The operating system is damaged. I'm not sure what the after-sale did with your device, but I have to consider the possibility.

    Corruption of some system files may cause Windows update options to become unavailable. You can run the System File Checkertool (sfc /scannow) to check and repair corrupt system files:

    Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one. These commands require network support, please keep your network stable and smooth.

    DISM /Online /Cleanup-Image /RestoreHealth

    sfc /scannow

    If the above steps do not resolve the problem, you may consider reinstalling the Windows Update service on Windows 11. You can follow these steps:

    a. Search for the command prompt in the taskbar and run it as an administrator. In the command prompt window, type the following command and press Enter:

    sc create wuauserv binPath= "C:\Windows\system32\svchost.exe -k netsvcs" DisplayName= "Windows Update"

    b. Next, type the following command and press Enter:

    net start wuauserv

    c. Close the command prompt window and reboot the computer. After rebooting, your Windows update options may be visible.

    I hope these suggestions will help you. Please try them out and let me know the results.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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