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My device supports thunderbolt 4 but I don't see it in device manager. All I see is usb4

Anonymous
2023-07-26T05:47:49+00:00

My device supports thunderbolt 4 but I don't see it in device manager. All I see is usb4. Is this thunderbolt?

The thunderbolt control center shows Controller driver version NA. I have updated bios and windows 11 is up to date. I am using ASUS TUF dash 15 i7 12th gen.

On a second device I do see thunderbolt under software component but on this device I don't see it under software component. All I see is usb4 as shown in above image. The usb4 don't show on my second device where I see thunderbolt under software component menu.

What could be wrong? Please help.

Thank you

Windows for home | Windows 11 | Devices and drivers

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  1. Ivan B 108.5K Reputation points Independent Advisor
    2023-07-26T11:00:30+00:00

    Hi , devoops.

    According to reddit user reports about the Asus tuf gaming f15 laptop (2022)

    Asus confirmed that thunderbolt 4 is only for data transfer and the USB C is for power delivery.

    They also report that the laptop has a problem with the Thundebolt ports so it has the usb 4 driver but without a controller because of this in the chipset scheme.

    The strange thing is that the Asus TUF F15 version 2021 has the controller driver directly supplied by asus but does not have it in version 2022.

    Best way contact asus and confirm thunderbolt drivers base on your laptop version.

    But it is not a fault in windows.

    Independent Advisor - Community

    Thanks

    4 people found this answer helpful.
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  2. Ivan B 108.5K Reputation points Independent Advisor
    2023-07-26T07:22:58+00:00

    Hi , devoops.

    I am Ivan, I will help you with this.

    Check the Systems Devices tab and look for the Intel Thudebolt controller

    Independent Advisor - Community

    Thanks

    3 people found this answer helpful.
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  3. Anonymous
    2023-07-26T10:15:20+00:00

    Hi Ivan,

    It is not there also.

    Hi , devoops.

    I am Ivan, I will help you with this.

    Check the Systems Devices tab and look for the Intel Thudebolt controller

    Independent Advisor - Community
    Thanks

    Thanks

    1 person found this answer helpful.
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