Share via

my logitech K380 is not discoverable by bluetooth on my Lenovo V330-14IKB anymore

Anonymous
2023-07-02T17:34:47+00:00

my logitech K380 is not discoverable by bluetooth on my Lenovo V330-14IKB anymore. Another device like my galaxy earbuds 2 are still discoverable and can be connected. What would be the problem and how to fix it?

***** moved from german to english Community *****

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. John Jefferson Doyon 67,355 Reputation points Independent Advisor
    2023-07-02T17:45:54+00:00

    Hi Rafi,

    I am John J.D., a fellow Microsoft user like you.

    I understand your frustration. It seems like a connection issue, which can happen due to various reasons. Firstly, ensure that your keyboard has sufficient battery power and avoid using it on metal surfaces as it can interfere with the signal. Additionally, check for any radio frequency interference from other wireless devices such as speakers, power supplies, monitors, or cellphones.

    If you have already ruled out these possibilities and the issue persists, you can try the following steps to resolve it:

    > Press the Windows + I key to open the Settings app.

    > Click on "Bluetooth & devices".

    > Select "Add device" and then click on Bluetooth.

    > On your Logitech K380 keyboard, long-press the desired F-key (F1, F2, or F3) until the LED on top of it starts blinking. This indicates that the keyboard is ready to pair with a Bluetooth device, which in this case is your Windows 11 computer.

    > The K380 keyboard should appear as "Keyboard" in the selection. Click on it.

    > You will be prompted to enter a 6-digit pin displayed on your screen. Type the pin using your keyboard and press Enter.

    Please let me know if you have any further questions or concerns. Let's work together to resolve the issue.

    Best regards,

    John J.D.

    40+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-09-30T18:53:07+00:00

    I have the same problem, also with a Thinkpad. The answer above does not solve the problem.

    The batteries are good. the keyboard is working properly since I can pair it to this same laptop when running Linux.

    For me, the problem is that when I put the keyboard in discoverable mode (by long pressing one of the F1, F2, F3 keys), the keyboard never shows up in the list of available devices to pair. I see other devices nearby that appear in that list though.

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-01-26T12:31:41+00:00

    you just need to press and hold one of the three connect buttons until it flashes quickly

    keep in mind that you need to hold it for 5 seconds and it blinks faster than before and this is different than in the case of a Mac

    20+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-12-13T14:28:20+00:00

    Me too - keyboard pairs with iOS and Android, batteries are good. It’s just stopped pairing. I’ve tried it on all three yellow function keys. It simply no longer pairs with Win 11.

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-01-14T19:36:25+00:00

    I had this problem once Microsoft sent an update to my Microsoft 11 device.

    My Logitech Keyboard K380 was not working and greyed out as if undiscoverable.

    Once I Deleted it I was able to reinstall it using the standard Bluetooth Add A Device feature.

    It's working fine again.

    4 people found this answer helpful.
    0 comments No comments