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It no longer does it after the third reboot. The fix was that a window was running behind the spinning dot circle and until I did an ALT-TAB to see it it would still do it.
Azure AD windows 10 login spinning circle
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Eric Vanderveer
21
Reputation points
I have an Azure AD joined computer that when I log in to Windows with the account I get a spinning circle. I am thinking I have this issue with the 10,000 seconds login delay. The response to fix this is to change the Workgroup name to not match the AD domain name, the problem is it never was. Any ideas?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Eric Vanderveer 21 Reputation points
2022-01-25T18:54:01.133+00:00 Forgot to mention that local users have no problem logging in.
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Eric Vanderveer 21 Reputation points
2022-01-25T19:47:27.277+00:00 Update, while the circle dots were spinning I pressed ALT-TAB and saw that the Windows Hello Pin creation window was open. I had to put in a pin to continue. This keeps doing it every time I reboot so far. Going to reboot again to confirm this.
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James Hamil 27,221 Reputation points Microsoft Employee Moderator2022-01-25T23:41:23.153+00:00 Have you confirmed this is happening every time? If so, it's just hiding the authentication screen?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matt McDonald 0 Reputation points2023-05-12T20:27:53.74+00:00 I'm experiencing this same issue. I copied an image from 1 computer to another. The computer was not registered with Azure before the move. I got it connected to Azure, updated drivers, etc and the computer was working fine (even after restarts). I went to give the computer back to the user and it's stuck on this circle of dots.
If I press the Alt + Tab I can see the windows, but nothing will display.
To note, I can still access the local account. The first time I did this the screen was black. I could see the mouse pointer and the Windows notifications, but nothing else. On the 3rd reboot, the computer started working fine.
Something to do with the MFA is blocking the screen from showing where the user would create their PIN.
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5 answers
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James Hamil 27,221 Reputation points Microsoft Employee Moderator
2022-01-26T21:30:59.863+00:00 @Eric van der Voort , to confirm, the issue was just that somehow the window was behind another, and it was fixed by bringing it back in front? Please let me know if the window continues to appear behind on reboot. If not then you should be good to go!
Best,
James -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 40%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Mathieu Vanden Hautte 0 Reputation points2023-11-08T09:42:22.77+00:00 Hi all,
I just encountered the same issue.
When I pressed ALT+TAB, I could see the Windows Hello for Business PIN setup prompt was hidden behind the blue screen with spinning circle dots. You can't bring the PIN setup prompt to the foreground, though.
Workaround: start typing the PIN when the blue screen with spinning circle dots is in the foreground. You can validate your PIN by using ALT+TAB.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
RPM IT Department 0 Reputation points2023-11-30T17:26:06.66+00:00 I was able to get around this by window key + R and launched CMD prompt. I alt + tabbed and voila PIN setup window on top!
It only affects AAD Admin users.
A more permanent RCA and FIX would be very helpful.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Joshua Awesome 0 Reputation points2023-11-15T21:24:27.4266667+00:00 I am having the same issue but it is not clearing. I have performed the Alt-Tab trick and it sometimes will allow me to register the pin, but sometimes it wont. I have restarted more than 3 times and still no solution. Other users/non-admins can login no problem, just not my admin account. VERY FRUSTRATING. I have setup Azure AD on a bit more than 100 computers. This is the first time I have ever seen this issue. I have set it up on 6 computers so far today.
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RPM IT Department 0 Reputation points
2023-11-30T17:26:30.7+00:00 I was able to get around this by window key + R and launched CMD prompt. I alt + tabbed and voila PIN setup window on top!
It only affects AAD Admin users.
A more permanent RCA and FIX would be very helpful.
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Ahmad Abdou AlTaher -AlTafawq 0 Reputation points2025-01-28T12:00:33.8466667+00:00 good day guys
the case for me is as follows
i comnnect the pc to azure by email from settings and add mail to school or company
then it is logged on and i checked on the azure portal that the device is on
then I restarted the pc to setup the support app
the vlack screen loading is appear for more than one hour
the error at user ,portal or Device ?
thanks for support
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