Hi! I can't download Whatsapp on my windows

Hi,

I've tried all of those methods already. Now, instead of an error when I attempt to install, it just doesn't let me click the install button at all(see screenshot). I've tried troubleshooting everything but all was clear. However, when I try to go to my windows update page on settings it will be stuck on load. Maybe that has something to do with it?

Hello Sophia,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If Disabled, change it to Automatic, click Start and click OK.

**Reset the Microsoft Store app in Windows 10

Press Start then search Apps and Features

Find Microsoft Store in the list

Click it then select Advanced options

Select Reset then restart your computer

**Reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell(Admin)

Copy and paste the command below then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

After that, please try to download and install WhatsApp again.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

hi

I've followed the instructions and my windows update was reset but is still unable to load.

Hello Sophia,

**Reset Windows Update Components

https://www.tenforums.com/tutorials/24742-reset...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello Sophia,

If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

Few things to check on the PC

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor