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My pc turns off suddenly and there's a weird sound when's a loud sound is played

Anonymous
2023-06-22T00:18:37+00:00

My pc suddenly started turning off on it is own and a buzzing sound appeared after some time from the problem in every headphones or speaker connected to it, i thought it was an overheating problem but now that i changed the thermal paste and cleaned the case the thing is still here

Windows for home | Windows 11 | Sleep and Power on, off

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  1. Anonymous
    2023-06-22T13:57:21+00:00

    Please get device manufacturer support

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  2. Anonymous
    2023-06-22T13:56:30+00:00

    Thank you for the fast reply but I tried everything you suggested and still no improvement, I can give u more information,

    The problems I face:

    1- pc suddenly turns off completely it's as if i cut electricity from it

    2- a buzzing weird sound in every headphones I connect to the pc that appeared at similar time to the pc problem

    3- when i shut the pc down from windows everything goes off except the pc and i tried everything

    4 - when pc goes to sleep i can't wake it up again

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  3. Anonymous
    2023-06-22T00:50:05+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    1. Start> Settings> about> Advanced system settings> Advanced tab> Startup and recovery > under system failure, Uncheck automatic restart > Okay> Restart the computer.

    or

    In Windows, search for and open View advanced system settings.

    Click "Settings" in the Startup and Recovery section.

    Remove the check mark next to Automatically restart under System Failure, then click "OK".

    Restart the computer.

    2( Uninstall your audio driver and Restart

    In the search box on the taskbar, type device manager, then select it from the results.

    Select the arrow next to Sound, video, and game controllers to expand it.

    Right-click the listing for your sound card or audio device, select Uninstall device, select the Delete the driver software for this device check box, and then select Uninstall.

    Uninstall all Audio drivers under Sound, video, and game controllers.

    Restart your PC.

    Note: Be sure to save documents and any other current work before you restart.

    After this restart, Windows will automatically reinstall your audio driver and your issue will be fixed.

    Find some more solutions in this page: https://support.microsoft.com/en-us/windows/fix...

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

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