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Big BSOD problem (Caused by PSHED.dll?)

Anonymous
2023-06-19T10:22:23+00:00

Hi, my name is Odie

I have had numerous amount of BSODs on this custom PC I built a few years ago, sometimes I get them 10 times a day in a short time, then other times they don't happen for weeks or months. I mainly get them on certain games but they can happen when the PC is on idle. I have had this issue for a little over a year now and it is always the same error code and so on. I have many times tried to solve this issue all by myself so I followed many guides and installed many softwares to scan my files and to stress test CPU, drivers, etc. But every test I've run on this PC always comes with good results, telling me that there is nothing wrong. So I finally decided to come here and seek help with this problem as I am out of options.

Here is my build, I am not overclocking anything by the way.

  • MOTHERBOARD ROG STRIX X570-F GAMING
  • GPU NVIDIA GeForce RTX 3070 Ti
  • CPU AMD Ryzen 9 5900X (12-core)
  • CPU COOLER Noctua NH-D15 (tower)
  • RAM Corsair Vengeance LPX DDR4 3200 MHz 16 Gt x2 (32 total)
  • DISK DRIVES Samsung SSD 980 PRO, Samsung SSD 980, Seagate Barracuda HDD 4TB

MY ERROR CODE: From the WhoCrashed tool

Bugcheck code: 0x124(0x0, 0xFFFF870B4D602028, 0xBC000800, 0x1010135)
Bugcheck name: WHEA_UNCORRECTABLE_ERROR
Driver or module in which error occurred: authenticamd.sys (authenticamd)

+I have inserted a screenshot of my BlueScreenViewer which tells me that these were caused by the "PSHED.dll" driver.

And to save time here are my minidump files:

MINIDUMP.zip

Huge thank you in advance!

Should you request it I will run tests and post them soon as pos! Please recommend software to run if needed.

Windows for home | Windows 11 | Performance and system failures

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  1. DaveM121 876.6K Reputation points Independent Advisor
    2023-06-19T10:56:03+00:00

    HI Odie R,

    I am Dave, I will help you with this.

    All your minidump files indicate a problem related to your AMD processor.

    Are you overclocking or undervolting your processor, or do you have an XMP profile set on your RAM in BIOS?

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  1. DaveM121 876.6K Reputation points Independent Advisor
    2023-06-19T11:26:49+00:00

    Glad to help!

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  2. Anonymous
    2023-06-19T11:24:59+00:00

    This was the confirmation I needed, thank you.

    I will run tests again to double-check if anything appears and then I'll just simply get a new CPU and see if that fixes my problems for good. I have planned this for a while and now I feel like I have all the reasons to do so. If I'm lucky I could get this one from warranty.

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  3. DaveM121 876.6K Reputation points Independent Advisor
    2023-06-19T11:16:10+00:00

    I think the best option wll be to get your hardware tested because re-installing Windows did not solve the BSOD's

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  4. Anonymous
    2023-06-19T11:08:46+00:00

    Hi Dave!

    Big thank you for your time! I am not overclocking or undervolting my processor, and as far as I know, I do not have XMP profile set unless it comes with one by default. This is the first time I hear about XMP.

    I had a feeling it had something to do with my AMD processor, so last year I ran multiple CPU stress tests but everything seemed fine there.

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