Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
In the search box on the taskbar, type device manager, then select Device Manager from the list of results.
In the list of hardware categories, find Keyboard
Click the Driver tab> right-click> Uninstall the device
Do the same thing to Mice and other pointing devices.
after the restart, Windows will install its generic version of mouse drivers.
Please refer to this for more solutions: https://support.microsoft.com/en-us/windows/mou...
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.