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Cannot Install Logitech Setpoint

Anonymous
2023-07-20T14:20:12+00:00

I have tried to no avail to install Logitech Setpoint to be able to customize my K350 Wireless Keyboard. Every time I download and click the package I get the blue spinning circle for about 3 seconds and then nothing happens or opens. I've tried several solutions such as attempting in Windows 8 compatibility mode, downloading the 64-bit version (versus Smart Install version from Logi site), etc. and so on. Any assistance would be so appreciated!

System details:

Windows 10
64-Bit
This is a work computer, but I have administrative privileges for software installs and have never had an issue of this sort.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2023-10-14T21:12:14+00:00

    I was able to get it installed and working on Windows 11 with the version SetPoint6.90.66_64. Make sure to download the 64-bit version since I couldn't get it to work with the Smart Install version (SetPoint6.90.66_Smart) from the Logi website.

    30+ people found this answer helpful.
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  2. Anonymous
    2024-01-14T18:23:09+00:00

    Thank you! This fixed it for me! The smart install version is not smart enough to detect 64 bit system and download the 64bit version

    5 people found this answer helpful.
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  3. Anonymous
    2023-07-21T12:26:26+00:00

    For what I can see Setpoint seems to be an older software package, have you tried Logi Options?

    https://www.logitech.com/en-gb/software/options...

    It appears to be the newest keyboard customisation software from them. I'm not sure if this is compatible with the keyboard you have but it might be worth a try.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    3 people found this answer helpful.
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  4. Anonymous
    2024-02-14T14:22:21+00:00

    That was the problem MicL45 - you rock! SOLVED

    2 people found this answer helpful.
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  5. Anonymous
    2023-07-20T20:45:15+00:00

    Hi Elise,

    Yes, I've tried that as well and it has not worked for me.

    2 people found this answer helpful.
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