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How to STOP Microsoft promotional e-mails?

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Anonymous
2023-08-07T19:22:39+00:00

I hit unsubscribe in my Microsoft account but the e-mails keep coming via ******@infomails.microsoft.com?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-08T15:34:26+00:00

    I looked through entries in the link provided and it makes it clear this is an unresolvable issue created and caused by Microsoft not allowing users to unsubscribe.

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  2. Anonymous
    2023-08-07T21:06:50+00:00

    Did a live chat with a rep for 45 minutes and they tried everything but actually unsubscribing me. They told me just to block Microsoft emails and setup a filter for that. SO frustrating that I cannot simply UNSUBSCRIBE.

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  3. Anonymous
    2023-08-08T01:14:22+00:00

    What? I wanted to unsubscribe from Microsoft Transactional emails. The Microsoft rep couldn't find a way to simply unsubscribe from Microsoft Transactional emails my child is getting from Microsoft. Why does a child need emails about using Edge? The issue is unresolved.

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  4. Anonymous
    2024-07-10T15:22:58+00:00

    Nope.

    That doesn't work.

    These are e-mail's Microsoft does NOT let you opt out of.

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  5. Anonymous
    2023-08-08T00:57:58+00:00

    I am really sorry about that. did you try the configuration step within your microsoft account?

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