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How to turn off the Shared GPU memory

Anonymous
2023-08-18T18:57:17+00:00

I am having trouble playing videos of 4K 60fps and above on my Windows 11 computer. I have a graphics card of Nvidia (1060-3 GB variant) with 3GB of dedicated memory and 64GB of system RAM. I have checked the drivers and they are up to date. The video player I am using is either a Windows default app or using youtube in Edge browser or using some kind of video editing application, all the applications and the system are up to date, so I don't think the software is the issue.

I believe that the shared GPU memory is causing the problem. The shared GPU memory is 30GB, which is much higher than the dedicated memory. The driver might be prioritizing shared memory for video playback but the shared memory is not as fast as the dedicated memory. This is causing the video to stutter and lag.

I have tried to turn off the shared GPU memory or reduce it to a lower number (Lower than dedicated memory or somewhere nearby), but I have not been able to find a way to do this in the BIOS/UEFI settings or Windows Display Settings However I tried removing some ram sticks and surprisingly with 8 GB of ram the pc is playing all the videos without any problem which were lagging with 64GB of the ram. with 8 GB ram; fewer resources meant the driver used dedicated memory for smoother playback.

I thought it is only happening with my pc so I tested the same tests with my laptop and with 16 GB of ram the laptop played high-resolution videos but after increasing the ram to 40 gb the other computer is also shuttering. both computer and laptop have Nvidia graphics cards.

Windows for home | Windows 11 | Display and graphics

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  1. Anonymous
    2023-08-21T08:10:08+00:00

    Hi Ivan,

    Thank you for your reply!

    I don't think you understand my problem. it has nothing to do with hardware acceleration meanwhile if I turn the hardware acceleration off it will be much worse than that. why did you think that and which pc can play a 4k 60 or an 8k video without a GPU acceleration? Thanks though!😊

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  2. Ivan B 108.4K Reputation points Independent Advisor
    2023-08-18T23:11:42+00:00

    Hi , Kartik304.

    I am Ivan, I will help you with this.

    Open your browser and disable hardware acceleration to see if the issue persists.

    Open Chrome/Edge.

    Click the horizontal ellipsis menu button in the top-right corner and click on Settings.

    Click on System.

    Under the “System” section, turn off the “Use hardware acceleration when available” toggle switch.

    Independent Advisor - Community

    Thanks

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  3. Ivan B 108.4K Reputation points Independent Advisor
    2023-09-01T19:08:19+00:00

    Hi , Kartik304.

    What I recommended and to deactivate that GPU uses base to decode I find it a little difficult to deactivate shared memory you can deactivate virtual memory that consists of using only your memory base for decoding or using the CPU and GPU.

    However I recommended disabling Hardware Acceleration so the CPU will try to decode the video via software depending on your CPU you can watch it normally. Some users say that it solves some video problems mainly on youtube.

    Independent Advisor - Community
    Thanks

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