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How do I cancel a linked mojang account?

Anonymous
2023-08-23T23:25:45+00:00

My son had a Mojang account for Minecraft. Apparently this was migrated and I am charged $16 a month and can't find any way to cancel it - it is not showing up in my linked account and he is 13 so he should not have his own - I get the charge on my credit card and need it to STOP.

Windows for home | Windows 11 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John Jefferson Doyon 67,840 Reputation points Independent Advisor
    2023-08-24T01:15:07+00:00

    Hi Shannon,

    I am John J.D., a fellow Microsoft user like you.

    I understand your concern. To address this, you can start by checking if your son's Mojang account has been migrated to a Microsoft account. You can do this by entering his email or username on the Mojang Account Migration page. If the account has been migrated, you'll see a message confirming it. If not, you'll get a prompt to start the migration process. You can find this at: https://www.minecraft.net/en-us/login

    If the charges are linked to your Microsoft account, you can log in to the Microsoft Account website with your email and password. Look for the Services & subscriptions section to locate Minecraft under your active subscriptions.

    You can use this link: https://account.microsoft.com/services

    Click on Manage and then Cancel subscription to stop the recurring payments.

    For Billing Help: "Payment, billing, and the Microsoft Store app help" https://support.microsoft.com/en-us/account-bil...

    If issue persists please contact Microsoft support for further assistance. Here is the link: https://support.microsoft.com/en-us/home/contact

    > Type a keyword and press Enter.

    > Then click "Contact Support"

    Note: This is a public user-to-user community forum. None of us here work for Microsoft and it is beyond our capability to assist directly with the account or login-related issues.

    Best regards,

    John J.D.

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