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USB Not Recognized - Printer Not Connected

Anonymous
2023-08-29T22:45:23+00:00

Been over and over this.

I start HP printer installer app for HP Officejet All In One 5255

Win 10 keeps flashing a 'USB Device Not Recognized' and HP Setup keeps saying 'Printer Not Connected' after I specify USB connection.

I have already 'Stopped' Win Sys 32 PRINTER, Spooler.

Everything tried. Unplugged power and USB, wait for prompts, still 'Printer Not Connected.'

NOTHING WORKS!!!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-08-30T04:20:10+00:00

    Wifi is not desired!!!

    USB has worked in the passed, no reason it shouldn't now.

    What's the problem???

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  2. Anonymous
    2023-08-30T03:41:46+00:00

    I switched the USB to a different slot -back of computer- made no difference. Also, computer never registered 'found new device' when I unplugged and replugged power and USB cords to back of printer.

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  3. Ivan B 112.3K Reputation points Independent Advisor
    2023-08-30T04:28:17+00:00

    Hi , Default

    Can you post the Screenshot of the USB controllers?

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  4. Ivan B 112.3K Reputation points Independent Advisor
    2023-08-30T04:12:01+00:00

    Hi , Default

    Do the following take a screenshot of the device manager in the open usb controllers tab.

    You also have the option of configuring your printer via Wifi on your computer if you wish..

    Independent Advisor - Community

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  5. Ivan B 112.3K Reputation points Independent Advisor
    2023-08-30T01:54:12+00:00

    Hi , Default

    I am Ivan, I will help you with this.

    If it is showing as an Unknown USB Device, it could be a failure in the USB cable that is not transmitting data correctly or the USB port is showing a failure.

    Did the test by changing the printer's USB cable ?

    Independent Advisor - Community

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