Wifi is not desired!!!
USB has worked in the passed, no reason it shouldn't now.
What's the problem???
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Been over and over this.
I start HP printer installer app for HP Officejet All In One 5255
Win 10 keeps flashing a 'USB Device Not Recognized' and HP Setup keeps saying 'Printer Not Connected' after I specify USB connection.
I have already 'Stopped' Win Sys 32 PRINTER, Spooler.
Everything tried. Unplugged power and USB, wait for prompts, still 'Printer Not Connected.'
NOTHING WORKS!!!
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Wifi is not desired!!!
USB has worked in the passed, no reason it shouldn't now.
What's the problem???
I switched the USB to a different slot -back of computer- made no difference. Also, computer never registered 'found new device' when I unplugged and replugged power and USB cords to back of printer.
Hi , Default
Can you post the Screenshot of the USB controllers?
Independent Advisor - Community
Thanks
Hi , Default
Do the following take a screenshot of the device manager in the open usb controllers tab.
You also have the option of configuring your printer via Wifi on your computer if you wish..
Independent Advisor - Community
Thanks
Hi , Default
I am Ivan, I will help you with this.
If it is showing as an Unknown USB Device, it could be a failure in the USB cable that is not transmitting data correctly or the USB port is showing a failure.
Did the test by changing the printer's USB cable ?
Independent Advisor - Community
Thanks