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phone stuck at loading screen after scanning QR code for link to windows

Anonymous
2023-08-24T16:28:25+00:00

I am trying to link my android phone to my PC with the Phone Link app in windows 11. However after I scan the QR code on my phone it just hangs there with the circle thing over and over and goes nowhere. How can I fix this??

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Windows for home | Windows 11 | Connect Phone and PC

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  1. Sjaak Ketting 7,395 Reputation points
    2023-08-26T22:27:07+00:00

    Hi The _Ionium,

    I'm sorry to hear that you're having trouble linking your Android phone

    to your PC with the Phone Link app in Windows 11. 

    I suggest you try the following steps :

    1. Ensure that your phone and PC are connected to the same Wi-Fi network.

    2. Make sure that your phone's camera is not obstructed and has permission to access the camera.

    3. Restart both your phone and PC.

    4. Try scanning the QR code again.

    If the issue persists, you can try uninstalling and reinstalling the Phone Link app on your phone and PC. 

    I hope this helps!


    (1) phone stuck at loading screen after scanning QR code for link to .... https://answers.microsoft.com/en-us/windows/forum/all/phone-stuck-at-loading-screen-after-scanning-qr/b86e9db9-c825-4283-bf3c-fa65cd6fed07.


    (2) Cannot set up Your Phone App due to QR code. https://answers.microsoft.com/en-us/windows/forum/all/cannot-set-up-your-phone-app-due-to-qr-code/be76cf3a-9731-453a-9fa5-53e064245400.


    (3) Troubleshooting setup for the Phone Link app - Microsoft Support. https://support.microsoft.com/en-us/topic/troubleshooting-setup-for-the-phone-link-app-163b0f9f-f491-d234-4b7e-530172447cee.

    Best Regards,

    Jacquito.

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