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My friend cannot get Minecraft: Java Edition for free after buying bedrock

Anonymous
2023-08-18T11:36:44+00:00

My friend bought Minecraft: Bedrock Edition long ago when both Java Edition and Bedrock Edition were separate, and now they want to play Java, but it says that they have to pay, even though they have one of the games, when they had Xbox Game Pass, the game was unlocked for them, but now it says that she has to pay, even though she bought one of the versions (Minecraft: Bedrock). Is their a way they can fix this?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-18T16:31:51+00:00

    Thank you for the reply,

    I suggest you contact Minecraft support, they are the right people to help you

    https://help.minecraft.net/hc/en-us/request/new...

    Just to avoid any misunderstanding, please note this is an open forum for user-to-user support. Staff members of Microsoft Support do not manage this forum. Everybody here is assisting one another. Users of this forum are not employees of Microsoft, and we have no influence on its policies, operations, or data, and don't have any access to any user account.

    Best Regard

    Amr

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  2. Anonymous
    2023-08-18T16:05:56+00:00

    ImageImageThe problem that they are having that instead of it saying Get it says Buy even though they have bought the bedrock edition.

    Is there a fix to this problem (they are using windows 10)

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  3. Anonymous
    2023-08-18T13:16:57+00:00

    Hi Ytnoob,

    I'm Amr, an independent advisor.

    If you have bought Bedrock Minecraft before, you will get the Java edition for free.

    Kindly follow these steps to redeem it :

    Refer to this link to go to the Microsoft Store listing for Minecraft: Java & Bedrock for PC.

    https://aka.ms/JavaBedrockEdition

    Sign in to the Microsoft Store with your Microsoft account.

    Please note: If you still only have a Mojang account and have not yet migrated to a Microsoft account, you will have to migrate to a Microsoft account before you can redeem your new game.

    Don’t worry, migrating your account is easy and free! refer to this link to learn more about account migration

    https://help.minecraft.net/hc/en-us/articles/36...

    Or migrate your account now

    https://www.minecraft.net/en-us/mojang-account-...

    Once you’re signed in, instead of a “Buy” button you should see a button that says “Get.” Click this button – and now you own both editions!

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    Best Regard

    Amr

    1 person found this answer helpful.
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  4. Anonymous
    2023-09-27T20:42:39+00:00

    Smartgp16@

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