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Hello -- I had and issue the last time I restarted my computer --- I just installed an update for one of my programs
and I notI hadhad to reboot
I reboot the computer, but I guess that interrupt got lost along the way so the OS seemed to be in some sort a state
and did not restart -- it was like this for over 20 minutes
So I tried to power down the computer by just holding down the power button -- I have the power button setting for
the power button to shutdownn the computer
But, in the case, the computer did not power off but did a cold-start and then restarted normally
What did I miss here? What do I have to (re)set so that when I hold down the power button the computer
powers off?
Thanks
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am Dave, I will help you with this.
The action you set for the power button like shutting the PC down will only work when Windows is on and working correctly and you only need to tap the power button to shut your PC down.
Pressing and holding the power button on the case of your PC for 5 - 10 seconds will cause a hard shut down, regardless of the setting you have made in Windows.
There is no setting in BIOS for the power button action, the press and hold operation to perform a hard shut down is common to all PC's and cannot be changed, it is a safety feature and the tap the power button for normal shut down is a Windows setting.
As you noted, I did hold the power button down for around 4 to 5 seconds and the computer reboot and did not shutdown --- could this be a setting in the bios?
Thanks for the info
