need to upgrade to atleast windows 10 - laptop is TOSHIBA Satellite C655D windows 7 Home Premium is it possible?

Thank you for responding!

Here is the techscan that I received from the company to continue to receive work. Please any help you can give would be SO VERY MUCH APPRECIATED!

Processor

Unfortunately, your processor does not meet our current technical standard. Since not all AMD & Intel processors meet our standards, we are unable to qualify you for a program at this time.

Our recommendation: If you have an alternate PC you would like to use feel free to do so now. If you are in need of upgrading to a new PC we recommend that you look for one with a newer Intel or AMD processor.

For more information on which processors are acceptable, please go to jobs.workingsolutions.com/FAQ and scroll down to the “Systems Requirements” section!

RAM

Yikes! Looks like your PC does not currently have enough available RAM installed. This is necessary to efficiently use the various software systems that our clients deploy. Our recommendation: Contact your PC vendor to determine what type of RAM your system uses so that you can purchase and install it. If you do not feel comfortable installing memory, contact a local computer repair shop for assistance. Once you have completed your upgrade please feel free to return to scan and certify your PC to move forward!

Bandwidth

Congratulations, your bandwidth results meet or exceed current bandwidth requirements for all current projects here at Working Solutions. Your ISP connection qualifies you for both VoIP (Voice Over Internet Protocol) and Conventional Analog (Copper Wire Landline) based programs.

OS

O-snap! Time to Upgrade! You are using an older or unapproved operating system. Our recommendation: We recommend that you upgrade to a full 64-bit version of Windows 10, either the Home, Pro or Pro for Workstations version. If you do not feel comfortable installing a new operating system, contact a local computer repair shop for assistance. Once you have completed your upgrade please feel free to return to scan and certify your PC to move forward!

Hi

Welcome to Microsoft community.

I checked the configuration of the laptop for you, your computer configuration and performance are poor, so it is not recommended that you upgrade to win10. It may cause performance degradation and system instability.

At the same time, what software do you use to contact customers in order to help you? Perhaps you can try to change some software, which can achieve the same effect.

Please feel free to let me know if you have any further updates. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

Hi

Welcome to Microsoft community.

I checked the configuration of the laptop for you, your computer configuration and performance are poor, so it is not recommended that you upgrade to win10. It may cause performance degradation and system instability.

At the same time, what software do you use to contact customers in order to help you? Perhaps you can try to change some software, which can achieve the same effect.

Please feel free to let me know if you have any further updates. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

Hi

Thanks for your reply.

From your description, it seems that your processor does not support your software very well.

If you don't have the money to update your computer. Then you can try to upgrade to Windows 10. For the safety of your data and data, please back up your files and data before upgrading to Windows 10.

To upgrade from Windows 7 to Windows 10, you can follow these steps:

1. Backup your data: Before starting the upgrade process, it is always recommended to back up your important files and data to ensure they are safe.
2. Get a Windows 10 license: If you don't already have a Windows 10 license, you will need to purchase one. You can buy a license from authorized retailers.
3. Download the Windows 10 Media Creation Tool: Go to the Microsoft website and download the Windows 10 Media Creation Tool. This tool will help you create a bootable USB drive or download an ISO file to upgrade your system.
4. Run the Media Creation Tool: Once the tool is downloaded, run it and select the option to upgrade this PC now. Follow the on-screen instructions to proceed.
5. Accept the license terms: Read and accept the license terms to continue with the upgrade process.
6. Choose what to keep: You will be given the option to keep your personal files and apps or perform a clean installation. Select the appropriate option based on your preference.
7. Start the upgrade process: The tool will now start downloading and installing Windows 10 on your computer. This process may take some time, so be patient and ensure that your computer is connected to a stable internet connection.
8. Follow on-screen instructions: Once the installation is complete, you will be prompted to set up Windows 10. Follow the on-screen instructions to customize your settings, create a user account, and complete the setup process.
9. Restore your files and data: After the upgrade is complete, you can restore your backed-up files and data to your new Windows 10 installation.

Remember to update your drivers and install any necessary software updates to ensure compatibility and optimal performance with Windows 10.

Upgrade to Windows 10: FAQ - Microsoft Support