Share via

My Dell Inspiron N5050 gets stuck on the blue screen, how do i reset/fix this?

Anonymous
2023-08-09T08:06:36+00:00

My Dell Inspiron N5050 gets stuck on the blue screen, how do i reset/fix this?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 870.6K Reputation points Independent Advisor
    2023-08-09T10:35:53+00:00

    Thank you for that information.

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Please try each option one at a time, then see of Windows will boot up correctly.

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    1 person found this answer helpful.
    0 comments
  2. DaveM121 870.6K Reputation points Independent Advisor
    2023-08-09T08:39:18+00:00

    Hi, I am Dave, I will help you with this.

    1

    Press and hold the power button on the case of your laptop for - 10 seconds to perform a hard shut down.

    Wait a few seconds, then start your laptop again, does it boot into Windows normally?

    2

    If Windows does not start normal, please provide a photo of the blue screen you are seeing.

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-08-09T10:31:14+00:00

    Hi Dave,

    Thank you for your response, i tried the hard shut down twice but it doesn't boot into Windows normally

    0 comments