This doesn't work for me, there is no "unlock" just lock. I can click on the lock and change the message.. but is still locked
How to unlock a device i locked
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Anonymous
* * Mod note: Brought here by a search? See the possible solution by ArthurNOL on page 4 of this thread. It helped a few people.
I locked a device when the person i gave the device didn’t return it the day they mentioned they would return, they returned my device just now and i cannot find any unlock option in my phone in the Microsoft site (which i used to lock the device using this Microsoft account). The message shown in my laptop after entering my PIN is as follows: “An administrator has restricted sign in. To sign in, make sure your device is connected to the internet, and have your administrator sign in first”. My device (the laptop which is locked) is connected to the internet and i have signed into my Microsoft account using my phone., But this message is still shown after countless time’s restarting my laptop.
Windows for home | Windows 11 | Accounts, profiles, and login
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
53 answers
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Anonymous
2023-08-25T18:51:30+00:00 -
Anonymous
2024-02-12T22:38:25+00:00 There is still no answer from the Microsoft team to answer this question after 6 months. This is unacceptable, I cannot afford to reinstall windows because I have data on that computer. You added a lock function and gave no way to unlock the device. Please answer this thread so that we can all get our computers back. Like everyone has said multiple times, there is is only a the lock button that remains after it is locked and no unlock button is present in the find my device tab. How do we unlock the computer???
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Anonymous
2023-09-07T13:17:45+00:00 There is no unlock option
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Anonymous
2023-09-01T15:27:14+00:00 I done that but it dowsnt say unlockonly lock. But the pc still showing administration message
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Anonymous
2023-08-23T09:45:10+00:00 Hello,
If you locked your device using the “Find My Device” feature on the Microsoft website, you can unlock it by following these steps:
- Go to the [Microsoft account website] and sign in with the same Microsoft account you used to lock the device.
- Click on the “Devices” tab at the top of the page.
- Find the device you locked and click on “Show details”.
- Click on “Find my device” and then click on “Unlock”.
If you’re still having trouble unlocking your device, please let me know.
I hope this helps! Let me know if you have any further questions
Cristiana