Share via

Motherboard specs said that it's maximum ram capacity support is 16gb...but my command prompt says it only supports 8gb...what to do?

Anonymous
2023-08-09T03:33:40+00:00

So I have the hp p6-2212d pc...and it's got windows 7 home. Well obviously I wanted a windows 10 os so I upgraded to it by media creation tool, nervously waiting. Couple of hours it successfuly upgraded to windows 10 home... And I was thinking of turning this old pc to it's maximum potential...so I was thinking of upgrading gpu, cpu, ram, psu and all that.... But the ram upgrade is what confused me... My command prompt said that the maximum ram capacity support is 8blah blah blah (in kb),

So convert to gb it is 8gb max capacity support. And then my motherboard specs.

(FOXCONN 2ADA 1.00) is saying it supportz 16gb max non-ecc unbuffered ddr3. And yes I have also checked the cpu's max ram capacity and speed support (currently intel i3 2120 and planning to buy i5 2500) so I was thinking which one to believe? I got every pc part to upgrade on cart ready to go.. Just still working on this ram stuff....

<Changed to a question>

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

18 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Neil D 32,835 Reputation points Volunteer Moderator
    2023-08-09T15:40:12+00:00

    Try using crucial.com and use their online system checker.

    1 person found this answer helpful.
    0 comments
  2. Neil D 32,835 Reputation points Volunteer Moderator
    2023-08-09T09:25:22+00:00

    What command did you use that reported 8GB max?

    After my initial reposnse I suspect the command result is per slot max.

    1 person found this answer helpful.
    0 comments
  3. Neil D 32,835 Reputation points Volunteer Moderator
    2023-08-10T14:22:05+00:00

    So exactly what is the output for wmic memphysical get MaxCapacity,MemoryDevices ?

    Try running the crucial online tester in Private browsing.

    0 comments
  4. Anonymous
    2023-08-10T10:08:39+00:00

    Try using crucial.com and use their online system checker.

    bruh the scanning tab won't appear when I open it

    I'm hoping you won't give up on me bro

    0 comments
  5. Anonymous
    2023-08-09T15:27:06+00:00

    What command did you use that reported 8GB max?

    After my initial reposnse I suspect the command result is per slot max.

    the command that I used is

    wmic memphysical get MaxCapacity, MemoryDevices

    also the one without "MemoryDevices"

    wmic memphysical get MaxCapacity

    Well IF it's actually 8gb max per slot, I would be really happy.

    0 comments