Unexpected Shutdown Kernel-Power critical error event id 41

Question

Unexpected Shutdown Kernel-Power critical error event id 41

Anonymous

Hello,

Since last night my computer has been crashing randomly whenever I launch games. I can't reliably replicate the problem because the crash happens at completely random times.

I looked in event viewer and attached are the details.
Also here are the minidump files, there are two of them:
https://drive.google.com/file/d/1THq8SkBDBJ0MdFxU_FQhMJvv38ukpu1V/view?usp=sharing

https://drive.google.com/file/d/1WvWupgAme0XpXh5F45_1OX5k-UArMydI/view?usp=sharing#

I have already tried updating my windows and my drivers but the crashing still persists.
Here are my specs

AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
NVIDIA GeForce RTX 2060
16.0 GB ram

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Answer 1

Hi Andrew,

My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

Kernel-Power 41 (63) error mostly means the problem with power supplying. Can you replace power supply unit for checking? It may mean problems with power management in BIOS or motherboard too.

And you may try to turn off all CPU power saving modes in BIOS (different C states) to check if the problem is in motherboard.

See some details at https://docs.microsoft.com/en-us/windows/client...

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Unexpected Shutdown Kernel-Power critical error event id 41

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