Hi LuDawg94-5550,
These links may be useful:
https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro
If the computer has at any time updated Windows 10 then licensing information is on Microsoft servers.
This enables end users to:
a) Clean install Windows 10 (free)
b) Clean install Windows 11 (free)
c) Upgrade to Windows 11 (free)
d) Replace their disk drive
It will always remain uncertain whether Windows or Microsoft Defender updates will or will not work.
Microsoft provides free support for Windows update failures.
This free support is on supported upgrades.
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Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post there is /\ with a number: click = a helpful post
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