Share via

Netgear ReadyNAS not accessible in Windows 11

Anonymous
2023-06-27T04:45:14+00:00

I have a Netgear ReadyNAS Ultra 6 and my Windows 11 machine cannot access it. Nor can my Windows 10 PC. Keep getting a data is not accessible check your network settings error. Troubleshooter is no help. RAIDar which is the software programme can see the NAS, and knows its details but cannot access its files.

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-08-02T17:34:44+00:00

    Hi!

    I have had the same problem, so I'll try to answer.

    In order to see the files on the ReadyNAS, you need to enable SMB 1.0, also known as CIFS.

    https://www.cayintech.com/support/faq_page/Connect_a_SMBv1_Device_via_Windows_10_System.html#:~:text=STEP%201%20%3AAccess%20Control%20Panel,three%20functions%20belong%20to%20it.
    Follow     the instructions, and you'll see the shares in the explorer.

    Also, you may have trouble connecting to the web admin GUI. This is because TLS 1.0 is disabled in modern browsers. My workaround is to run version 9.0.0.6 of Netscape Navigator from 2008. It won't work with modern web browsing at all - just a lot of error messages - but it WILL connect to the ReadyNAS.

    br
    Jens

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-06-27T09:39:00+00:00

    Hello Rod Seel,

    Thank you for using Microsoft products and posting to the community.

    We fully understand the inconvenience the issue has caused and that the current situation can be frustrating.  But according to your description, neither of your computers can access Netgear ReadyNAS , which is most likely a problem with the Netgear ReadyNAS setup itself. And during my search, I noticed that the Netgear forum consists of many user feedback about similar issues, such as the following two threads. Perhaps contacting Netgearsupport directly would be a better option.

    Solved: Cannot access ReadyNAS Duo from Windows 11 - NETGEAR Communities Solved: WINDOWS CANNOT ACCESS \READYNAS - NETGEAR Communities

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. 

    In addition, the issues on NAS are beyond the support scope of Answers Community. It is more suitable for publishing on Microsoft Learn (English only), which amis to support more advanced users (like you). Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem. You can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Windows 10 Network - Microsoft Q&A

    Your understanding is highly appreciated! Hope you are keeping safe and well. 

    Sincerely

    Mavis - MSFT | Microsoft Community Support Specialist

    0 comments