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There's a temporary problem with the service

Anonymous
2023-08-06T11:52:43+00:00

Like so many people on here, none of whom seem to have received a satisfactory response, I can't get a password email sent. Every time I do I get the message "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." I've been trying for 3 days, still with the same message. I've tried on three different browsers and on three different machines, including two that have had a complete Win 10 rebuild. How do I get a password reset email please? I can't even phone you because you've stopped phone support and I can't find online chat anywhere. There's nothing in Help that helps and I've tried everything I can find in the community

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2023-08-09T17:24:33+00:00

    Unfortunately Prakash the Help doesn't show unless you log in, so I can't do that. Thanks anyway.

    2 people found this answer helpful.
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  2. Anonymous
    2023-08-08T01:54:50+00:00

    Hello,

    Thank you for your reply and providing information.

    As I am same User like you and I do not have access to your Account or Subscription. I would request to you please connect with Microsoft support.

    To get support in Outlook.com or Hotmail.com, Please click https://go.microsoft.com/fwlink/?linkid=2090945 or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

    Best Regards.
    Prakash

    1 person found this answer helpful.
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  3. Anonymous
    2023-08-07T20:39:46+00:00

    I'm getting this error constantly... in spite of entering all the right info.

    1 person found this answer helpful.
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  4. Anonymous
    2023-08-07T13:01:42+00:00

    No, both those links produce the same error message I'm afraid.

    1 person found this answer helpful.
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  5. Anonymous
    2023-08-06T15:33:55+00:00

    Hello,

    I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

    This may happen after too many failed attempts and Microsoft is definitely restricting your IP address or device (or both).

    Please also try to utilize a totally different device, such as a phone or laptop.

    Now all you need to do is follow the same steps to unblock your account after giving some amount of time to your account and everything will be up and running.

    Please complete the form below for Microsoft to review the reason your account was disabled.
    https://www.microsoft.com/concern/AccountReinst...

    Please let me know if this doesn't work or if you need further assistance.

    Best Regards,
    Prakash

    1 person found this answer helpful.
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