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Want to use USB - C port as audio output instead of 3.5 mm jack

Anonymous
2023-08-13T06:56:17+00:00

I have a HP envy 15 with 2 lightening type c ports. My audio jack give alot of problem while connecting and often gets disconnected while in use. So I tried to use a type c to 3.5 mm audio jack converter and it works fine. It show up as USBAudio 2.0 in device manager. But the quality is not as good as delivered by audio jack. Anything I can do to improve audio quality?, Use some other drivers??. Need recommendation.

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Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-08-15T07:10:44+00:00

    Hello, Lakshay Bhardwaj

    Welcome to Microsoft Community.

    It's unfortunate that you're experiencing audio quality issues when using the USB-C to 3.5 mm audio jack converter. While you might not be able to achieve the exact same audio quality as a dedicated 3.5 mm audio jack, there are a few steps you can take to potentially improve the audio quality:

    1. Make sure that you have compatible drivers installed for your USB-C ports and audio devices. Check HP's official website for any driver updates related to audio or USB connectivity.
    2. The quality of the USB-C to 3.5 mm audio adapter can have an impact on audio quality. Some cheaper adapters might not provide the best audio quality. Consider investing in a higher quality adapter from a reputable brand.

    If you're serious about audio quality, you might consider using an external DAC (Digital-to-Analog Converter) connected through USB-C. This can provide higher quality audio conversion than the built-in adapter.

    You could try using a different port to see if there's any difference in audio quality.

    1. Sometimes, keeping the adapter elevated and avoiding direct contact with surfaces might help reduce interference and improve audio quality.
    2. Ensure that you're playing high-quality audio files. Low-quality audio files might not sound as good regardless of the output method.
    3. Check your audio settings and make sure they're optimized for the best quality. You can usually adjust settings like sample rate and bit depth in your computer's audio settings by typing Change system sound in the Windows search bar, selecting the best match, right clicking on the audio device and choosing Properties.

    There are also software solutions that can enhance audio quality. You can experiment with these to find settings that improve the output.

    1. Keep the USB-C cable away from other potential sources of interference, such as power cables or electronic devices.

    If you've tried all the above steps and still aren't satisfied with the audio quality, you might consider contacting HP support for further assistance: Official HP® Support. They might be able to provide specific guidance based on your laptop model.

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Let me know if you have any other concerns.

    Best regards

    Yuhao Li

    Microsoft Community Technical Support

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