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Can't activate Windows 11 (Error code 0xC004C008)

Anonymous
2023-08-13T07:18:24+00:00

I recently bought a new laptop and a Windows 11 Home licence, I entered the activation code and got the error 0xC004C008. I never used this code before, can you please help me?

Windows for home | Windows 11 | Licensing and activation

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  1. TekkieBoy 12,541 Reputation points Volunteer Moderator
    2023-08-13T07:51:39+00:00

    Error code 0xC004C008 means SL_E_CHPA_MAXIMUM_UNLOCK_EXCEEDEDhttps://www.hresult.info/FACILITY_ITF/0xC004C008 

    The activation server reported that the product key has exceeded its unlock limit.

    Contact the retailer of the key.

    Greetings

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  2. Tin Luna 24,325 Reputation points Independent Advisor
    2023-08-13T07:55:26+00:00

    Hi Павел ,

    I'm Christine, a Windows user like you. I can see here that you're having activation issue on your newly purchased Windows device. No worries, I'll do my best to help you.

    May I know if it's a preinstalled Windows on your device?

    When did the issue start? Is there any changes made before you got this issue?

    Please try to activate your device by following the steps below:

    1. Run the Activation Troubleshooter

    Click Start menu and type Activate then hit enter

    You'll see a Troubleshooter there, please run it.

    1. Please try to activate the device using the Phone option

    Please press Windows key + R and type slui 4 then hit enter

    Follow the prompt, and call the number for your Country, then they will ask you for the Installation ID and they will provide you a confirmation ID

    You may check and follow the steps from the link below:

    https://support.microsoft.com/en-us/windows/pro...

    Please let me know the result. I'll be happy to assist you all the way until it's resolved.

    Thank you,

    Christine L

    Independent Advisor

    3 people found this answer helpful.
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  3. Tin Luna 24,325 Reputation points Independent Advisor
    2023-08-13T13:03:19+00:00

    You're very much welcome. Yeah, please inform them the error that you're getting and pretty sure that it will be addressed accordingly.

    Have a good one and stay safe always. :)

    Thank you so much,

    Christine

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  4. Tin Luna 24,325 Reputation points Independent Advisor
    2023-08-13T10:35:46+00:00

    Hi Павел,

    Thanks for the update. Appreciated. May I know where did you purchase your license? As per the error that you've received, it means the license have been used to other device already. You may try the retailer or the seller of your key regarding this. And also you may reach Microsoft Support to check on this. Let me give you a link where you can reach them:

    Microsoft Support

    https://support.microsoft.com/ru-ru/home/contac...

    Thank you,

    Christine

    DISCLAIMER: Just a friendly reminder, this is a public peer to peer community forum. We are not a Microsoft Employees and we don't have access with MS Tools. Thank you.

    1 person found this answer helpful.
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  5. Anonymous
    2023-08-13T09:48:25+00:00

    No, it's not a preinstalled Windows. I bought it and installed it myself with a USB that came with a licence code. It started since the first launch of my laptop. Troubleshooter doesn't help me and the phone option doesn't work because the I can't reach the given phone numbers (I live in Russia).

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