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DISM RestoreHealth stuck at 62.3%

Anonymous
2023-01-03T13:20:46+00:00

Hi,

When I try to run DISM RestoreHealth, it always gets stuck at 62.3%. I have already reinstalled the os recently and checked system files with sfc /scannow and found no issues.

And there's another problem.

My folders always keep reverting to read-only mode. I tried to remove that with file explorer and from cmd, but it was not fixed.

Thanks.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-08-10T14:04:04+00:00

    I also was stuck at 62.3%.

    I followed the advice in the last thread and found that two services were not started:

    • Background Intelligent Transfer Service
    • Delivery Optimization

    I started them and DISM completed.

    I did not do any other of the gymnastics mentioned from the beginning of this thread.

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  2. Anonymous
    2023-09-15T20:37:14+00:00

    Start > Search for Services > Look for those services and right click then press Start

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  3. Ramesh 176.2K Reputation points Volunteer Moderator
    2023-01-04T10:28:39+00:00

    https://1drv.ms/u/s!AoU1BfuL1FAWjEwhtjt0SLqcwY4O?e=XrJL4X

    It appears from the log that the Windows Update client was downloading some missing files/packages which caused the long delay.

    You may download the Windows 11 ISO, double-click the ISO to mount it to a drive-letter. Then run DISM /RestoreHealth command mentioning the WIM or ESD file as the source.

    The command-line syntax is below. The # is the index that represents your OS edition. You need to find the index # first.

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:"E:\Sources\Install.wim":# /limitaccess
    
    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:"E:\Sources\Install.esd":# /limitaccess
    

    For detailed information see the section "Fix for DISM error 0x800f081f" in this article.

    Be sure to use the /limitaccess parameter.

    (or)

    Repair install Windows 11

    From the mounted ISO run Setup.exe and follow the on-screen instructions to repair Windows 11. A repair installation retains your apps, settings, and data.

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  4. Ramesh 176.2K Reputation points Volunteer Moderator
    2023-08-07T17:37:22+00:00

    Windows Update connection timed out. [HRESULT = 0x80240021 - WU_E_TIME_OUT]

    Open Services MMC and see if you're able to start these services:

    • Windows Update
    • Background Intelligent Transfer Service
    • Update Orchestrator Service
    • Delivery Optimization
    • Windows Modules Installer

    If some of the services are missing or unable to start, post the error message(s) here.

    If all of the services start correctly and the problem persists, perform the WU troubleshooting as explained in this article → Additional resources for Windows Update - Windows Client | Microsoft Learn.

    If nothing helps, open PowerShell admin and run:

    • get-windowsupdatelog

    Press Enter.

    Upload WindowsUpdate.log (saved to desktop) to your OneDrive.

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  5. Ramesh 176.2K Reputation points Volunteer Moderator
    2023-01-03T13:24:41+00:00

    Hi Sujaya,

    DISM writes the servicing events/errors into the CBS log file. Please upload your CBS logs. Follow these steps to collect them:

    1. Open the folder "C:\Windows\Logs\CBS"
    2. Select all files, right-click on the section, click Send to → Compressed (zipped) folder.
    3. Click Yes when you see the following prompt:

    Windows cannot create the Compressed (zipped) Folder here.

    Do you want it to be placed on the desktop instead?

    1. Upload the zip file to your OneDrive/Dropbox and share the link here.

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