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Error 0x803FB107 in Microsoft Store App (Windows 11)

Anonymous
2023-08-01T05:23:39+00:00

Been searching for a few hours trying to figure out how to fix the issue, but I can only find articles for the error code in Windows 10. I only get this error code when attempting to install Forza Horizon 5 through the Microsoft store, but not through the Xbox App. When it is installed through the Xbox app it doesn't run, and only shows and error code when I run it as administrator (I can't remember the exact error code but the message that came with it was something like "This isn't available for your account, make sure you are signed into the right account in the windows store.") I have reset the Microsoft Store cache, Xbox app, and Gaming Services multiple times as well as attempted a clean boot on my PC. Seems like lots of people have had issues similar as shown in the reviews for the game on the store. Any help would be greatly appreciated. Thanks!!!!

Windows for home | Windows 11 | Microsoft Store

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  1. Lester Bernard Reyes 80,290 Reputation points Independent Advisor
    2023-08-01T19:50:10+00:00

    Hi, thanks for that information, that means we need to install the game to another storage or other drive, for us to change the drive storage kindly follow the steps below:

    Go to Settings > Systems > Storage > Change where new content is saved

    Under "New apps will save to:" change it to a different drive where you still have space

    Restart the PC and try again.

    Note: Make sure you have enough storage, to check:

    Press the Windows key + E > On the left pane scroll down and click "This PC"

    Then check if you still have storage.

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  2. Anonymous
    2023-08-01T17:06:02+00:00

    Hello Bernard. I tried to do the first method, which resulted in a multitude of errors in the PowerShell window before I restarted my PC. I then tried the second method which also resulted in errors after inserting the following lines into the PowerShell window:

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q

    There were no other errors for anything else, but the next 3 commands had no output whatsoever. Is there anything else I can do?

    Note: all the errors that came up said that nothing could be done because the file it was requesting did not exist. Also, to answer your questions, I pre ordered the premium edition back in October 2021, but I also have game pass.

    Thanks!

    Edit 5 minutes later: Now when I try to install it is coming up with a different error code: 0x80070070. It also says there is not enough room on my drive. I think it is attempting to install to my C drive, which I know doesn't have enough space, so is there a way to change to default install location in Microsoft Store? Thanks!

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  3. Lester Bernard Reyes 80,290 Reputation points Independent Advisor
    2023-08-01T06:50:35+00:00

    Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, seems that there is an issue with the account, did you purchase the game or are you subscribed to the game pass? can you check both as well? In addition, this issue happens due to a miscalibration of the Microsoft Store and Xbox app while waiting for your response, kindly follow the steps below:

    Method 1. Repair Windows Store, Xbox app, and built-in apps:

    On Powershell(admin), copy and paste the command below:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Then hit Enter, once the process is done, restart the PC and check.

    Method 2. Repair Windows Store and update components

    Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))

    Copy each line of command to Powershell then press enter (one line at a time)

    net stop bits

    net stop wuauserv

    net stop appidsvc

    net stop cryptsvc

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

    rmdir %systemroot%\SoftwareDistribution /S /Q

    rmdir %systemroot%\system32\catroot2 /S /Q

    regsvr32.exe /s atl.dll

    regsvr32.exe /s urlmon.dll

    regsvr32.exe /s mshtml.dll

    netsh winsock reset

    netsh winsock reset proxy

    net start bits

    net start wuauserv

    net start appidsvc

    net start cryptsvc

    -Once done restart the device and check.

    If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

    Let me know how it goes and I hope that helps.

    Bernard

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