printer randomly printing blank page

Question

printer randomly printing blank page

Anonymous

my Brother printer keeps randomly printing out blank pages with "GET /eSCL/ScannerStatus HTTP/1.1 Host: Localhost" at the top. I followed Brother's instructions to have it stop but it keeps happening and they told me to contact microsoft. I see in the Microsoft chat that MANY people are having this issue since upgrading to Windows 11 and there doesn't appear to be a solution. Can you please help? I'm wasting LOTS of paper!!

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2 answers

Answer 1

Anonymous

This does this on three different brother printers 3 different locations, and also an Epson Printer, not a printer problem it is a microsoft problem, wasted over 4 reems of paper in the last few months. you need to fix it.

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Answer 2

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications*, click “Copy” and paste it in your next reply*.

Could you please provide the exact model of your printer?

It seems that your printer is attempting to communicate with the local host using the eSCL (Enhanced Scan Control Language) protocol. Blank pages usually occur when the printer receives incorrect printing instructions.

You can try the following steps to resolve this issue:

Check the connection: Ensure that the printer is properly connected to the computer and that the network connection is stable.
Check the settings: Verify the printer settings and driver settings to ensure they match your printing requirements.
You can perform the steps below to clear the printer spooler and troubleshoot printer spooler errors. Run Command Prompt as an administrator ("Win" logo key + "Q" to open Search box*, type"Command Prompt", select "Run as administrator"), and copy and paste the following commands into the* Command Prompt and press Enter to run one by one.
```
  net stop spooler

  cd C:\Windows\System32\spool\

  ren PRINTERS PRINTERS.bak

  mkdir PRINTERS

  net start spooler

  sc config Spooler start=auto
```

Also I looked up the information on Brother's website, you can refer to the link below.

"GET/eSCL/ScannerStatus/HTTP/1.1" printing unexpectedly - Windows (brother-usa.com)

Disclaimer*: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.*

If anything is unclear, please do not hesitate to let me know.

Best Regards,

Mosken_L - MSFT | Microsoft Community Support Specialist

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printer randomly printing blank page

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