Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly? Have you made any changes recently?
**Restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
**Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/help/402652...
After that, restart your computer
**Press Start then search Device Manager
Expand Mice and other pointing devices
Find the Mouse driver in the list
Right click it and select Update
Click "Browse my computer for driver software"
Select "Let me pick from a list of available drivers on my computer"
Make sure to put a check mark "Show compatible hardware"
Select an older driver from the list
Click Next then restart your computer
**Press Start then search Device Manager
Expand Mice and other pointing devices
Find the HID-Compliant Pen if present, right click it then select Disable device.
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor