Windows 11 pin sign in "currently unavailable"

Question

Windows 11 pin sign in "currently unavailable"

Anonymous

Out of nowhere a week or so ago signing in with a pin stopped working, always says option disabled for too many failed sign ons (none being too many, apparently) and even waiting the two hours gives me no change. I value my security, so I use a password manager with complex, lengthy passwords, so signing in via password is a long and very irritating process.

Yes I have cleared work or school accounts, no changes.

What gives? Why am I being dictated to what login methods I can use, anyway? If a 4 digit pin can secure my debit card, its secure enough for my laptop.

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Answer 1

Hi, Daviesjamesp,

Sorry to hear you're experiencing this issue.

Usually, this problem is caused by a corruption in the Windows Hello settings. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem.

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Run this command to take ownership of the folder:

icacls C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc /T /Q /C /RESET

6-Run this command to rename the folder:

Ren C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Ngc.old

7-When finished close the command prompt then click to return to the first screen

8-Click to continue to normal boot

9-Then you should be able to sign in on Windows using your password and configure your PIN again

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

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Windows 11 pin sign in "currently unavailable"

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