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My Bluetooth will not let me add new devices anymore after recent update

Anonymous
2023-10-18T16:43:17+00:00

After the previous update my computer when crazy and I had to roll back and then another update came out that was stable which would be the most recent update. But for some reason now I cannot add new devices to Bluetooth. All my old devices are connected still and work perfectly but I can’t add a new devices. I can hit the add device button it is not greyed out which I know is an issue for some. The window pops up asking me what kind of device I want to add and if I click any of the options the window closes and nothing happens. If I click it and do not move the mouse it will have the blue circle loading symbol pretty much forever and will disappear if I move the mouse again. Also I tried to add a new Bluetooth keyboard and I waited for the add new decide pop up from the system tray and I clicked connect but it fails every time.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-10-19T12:22:01+00:00

    I tried both of these things and still the issue persists. Also what’s with the new troubleshooter? It just asks me a bunch of questions and achieves nothing

    10+ people found this answer helpful.
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  2. Anonymous
    2023-10-20T12:14:30+00:00

    I tried this and it did not work I reinstalled windows and that worked . Seemed to be an issue with windows

    4 people found this answer helpful.
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  3. Anonymous
    2023-10-20T12:19:28+00:00

    That's good to know. I'm glad that you are able to solve the issue. If you have any other questions don't hesitate to ask again.

    Have a great day.

    Thanks.

    1 person found this answer helpful.
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  4. Anonymous
    2023-10-19T12:35:57+00:00

    Sorry if that didn't help.

    Can you try to install an older/different version of the Bluetooth driver?

    I can help you find a compatible driver if you let me know your PC make and exact model.

    Thanks.

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  5. Anonymous
    2023-10-18T17:21:53+00:00

    Hi DazaiEmyia,

    I'm Paul and I'm here to help you with your concern.

    I will recommend the following methods.

    1. Run Windows troubleshooter.

    Open Settings => System => Troubleshoot => Other troubleshooters =>Bluetooth => Run.

    1. Update or Rollback the Bluetooth driver in the Device Manager.

    Open Device Manager >> click Bluetooth >> right-click your Bluetooth driver >> click Update Driver.

    If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your Bluetooth driver >> click Properties >> click Driver tab >> click Roll back driver.

    1. Uninstall the currently installed Bluetooth driver then download and install the available driver from the PC manufacturer's website.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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