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How to fix broken Windows Update

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Anonymous
2023-10-22T02:35:13+00:00

I want to update windows

However when I open the windows update on my computer it always says "Something went wrong. Try to reopen Settings later."

Previously there was a windows update stopper (driver) on my computer however I have deleted it and restarted the windows update driver but it did not do anything.

When running the windows update trouble shooter it cannot identify the problem.

I have tried using external programs that can update windows but they did not work.

I have tried updating windows many ways but they all try to use the windows update driver on my device which does not work.

Is there a way that I can either update windows without this driver or fix the windows update driver?

Windows for home | Windows 11 | Windows update

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9 answers

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  1. Anonymous
    2023-10-22T03:18:07+00:00

    Hi Harry,

    I'm Paul and I'm here to help you with your concern.

    Please try the following.

    1. Run Troubleshooter

    Open Settings => System => Troubleshoot => Other troubleshooters => Windows update => Run.

    1. Use Command Prompt commands.

    => Open Command prompt as Administrator.

    => Type/copy the commands below , enter 1 by 1.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C:\Windows\System32\catroot2 catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    => Close the Command Prompt and restart your computer then try to update again.

    1. Use System File Checker to check and fix corrupted system files which may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    After that try to update again.

    I hope this helps. Feel free to ask back any questions and keep me posted.

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  2. Anonymous
    2023-10-22T03:46:54+00:00

    I tried all of the option however they did not work and my windows update still says "Something went wrong. Try to reopen settings later"

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  3. Anonymous
    2023-10-22T23:34:57+00:00

    Sorry if that didn't help.

    I will now recommend that you try to repair Install Windows 11 with an In-place Upgrade to fix the system.

    You can follow the guide from the link below.

    https://answers.microsoft.com/en-us/windows/for...

    I hope this helps. Feel free to ask back any questions and keep me posted.


    Disclaimer: There are links to non-Microsoft websites.

    The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  4. Anonymous
    2023-10-22T04:08:03+00:00

    I have run the file and uploaded the files to OneDrive.

    The links are here:

    FRST.txt: FRST.txt

    Addition.txt: Addition.txt

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  5. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-10-22T03:49:22+00:00

    Please scan using Farbar and share the logs here.

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