Share via

Why does Roblox keep crashing on microsoft store??

Anonymous
2023-08-27T07:26:07+00:00

Ok so I got Microsoft store not a while ago, and because I wished to play some good old Roblox I installed it and tried running it. Every single time the app would show for barley a seconds then crash or just flat out disappear. How do I solve this issue( does not fix after I restart, or go to setting and restart Microsoft store or Roblox itself)

Windows for home | Windows 11 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

38 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-09-16T17:39:15+00:00

    I have tried every method you've given so far and none of them works, please help me it is the same for the website and the microsoft app too

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-10-10T18:51:52+00:00

    i am having the same problem too, it just loads for few seconds then immediately closes. i tried everything and still not working

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-09-25T10:32:32+00:00

    I've tried reseting, reinstalling the thing for nearly a week already and it's still crash upon opening. Turning on and off the pc not only once. The troubleshoot says nothing and my pc is new, a while ago on my old pc it was still working.

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-08-27T08:01:11+00:00

    Hi there,

    I'm Amr, an independent advisor.

    Did you try to reset Roblox?

    Did you try to log out and log in to the Microsoft Store?

    If not, please do

    If this easy fix does not work, try these methods to fix the issue

    Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart the PC and try again.

    If that fails go into Microsoft Store app Settings (three dots at the top right of the page) to choose Updates, apply any Roblox Updates, and restart the PC.

    If that fails then in Apps & Features uninstall Roblox, restart the PC then go into the Store Settings > My Library to reinstall it.

    also, run Windows Store Apps Troubleshooter

    Windows Key+X > Click Settings > Click Update & Security> Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

    If nothing works, reset the Microsoft Store through Command Prompt

    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    Best Regard

    Amr

    6 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-08-27T19:44:55+00:00

    Hi there,

    I'm Amr, an independent advisor.

    Did you try to reset Roblox?
    Did you try to log out and log in to the Microsoft Store?
    If not, please do

    If this easy fix does not work, try these methods to fix the issue

    Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart the PC and try again.

    If that fails go into Microsoft Store app Settings (three dots at the top right of the page) to choose Updates, apply any Roblox Updates, and restart the PC.

    If that fails then in Apps & Features uninstall Roblox, restart the PC then go into the Store Settings > My Library to reinstall it.

    also, run Windows Store Apps Troubleshooter
    Windows Key+X > Click Settings > Click Update & Security> Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

    If nothing works, reset the Microsoft Store through Command Prompt
    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    Best Regard
    Amr

    Tried it all does not work I’m just going to remind you that I’m on windows 11 the exact problem I am facing is the fact that I try to open up the app shows up for a second and disappears immediately I have seen the same issue on the internet please help me

    3 people found this answer helpful.
    0 comments