How to stop pop up that says i"m infected with zeus 2020 virus

Hello, JohnWaltermire

Welcome to Microsoft Community.

If you are encountering a pop-up that claims you are infected with the Zeus 2020 virus, it is likely a scam or a form of malware. Could you please share where you saw the pop-up alert? Is it a notification that Windows Defender has detected a virus?

Here are some steps you can take to stop the pop-up:

1-Do not click on the pop-up or provide any personal information. These pop-ups are designed to scare you into taking action or giving away sensitive information. If you see these prompts in your browser, do not click on them. Previously there were false adverts in the community about a third party's anti-virus software which may pop up in your browser, you can refer to the following thread:

How do I stop McAfee pop ups and how do I stop the "take over" of my - Microsoft Community

2-Clear your browser cache: If the pop-up keeps appearing, clear your browser cache to remove any stored data that might be causing the pop-up to reappear. Instructions for clearing the cache can vary depending on the browser you are using. If you are using Edge browser, see the following article that might help: How to Manage and Clear Your Cache and Cookies | Edge Learning Center (microsoft.com)

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix page display problems. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

3-Run a reputable antivirus or anti-malware scan: Use a trusted antivirus or anti-malware software to scan your computer for any potential infections. Make sure your antivirus software is up to date and perform a full system scan. If you are using Windows Defender, then I recommend you perform a offline scan to your PC, see more details of offline scan: Help protect my PC with Microsoft Defender Offline - Microsoft Support

Feel free to share any updates with us.

Best regards,

Chandy |Microsoft Community Support Specialist

* Your patience and cooperation are highly appreciated.