Share via

Found puadimanager-win32-offercore.......

Anonymous
2023-10-13T00:40:49+00:00

Found puadimanager-win32-offercore. tried to delete quarantine and remove. I was able to delete the files and webfile from my drives and download history, BUT it is still found when scanned again. Except that I can't see it anymore. Still unable to delete it. When I try to delete it, I can't because someone locked my administrative privileges. Not sure what to do from here. Please help.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-10-13T02:15:03+00:00

    Hi, JoshuaMontes,

    Sorry to hear you're experiencing this issue.

    This could be a problem in the Windows Defender protection history when a threat is already removed and keeps showing the alert. Clearing the Windows Defender history should fix this problem.

    Step 1:

    1-Right-click on Start and click on Run

    2-Type: C:\ProgramData\Microsoft\Windows Defender\Scans\History and click on OK

    3-Open the Service folder, select all files inside it and delete them

    4-Close the file explorer

    Step 2:

    1-Click on Start, search for Windows Security, and click on that

    2-Click on Virus & Threat protection then click on Manage settings

    3-Toggle the button to Off and then to On again, for Real-Time protection and Cloud-delivered protection

    Then perform a Windows Defender offline scan, you can see how to do it at this link.

    https://support.microsoft.com/en-us/windows/hel...

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    7 people found this answer helpful.
    0 comments