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exception_illegal_instruction + exception_access_violation crash errors

Anonymous
2023-10-02T10:00:18+00:00

Hi, i have been having issues with games crashing with exception_illegal_instruction + exception_access_violation errors

PC SPECS:
Processor (CPU) Intel® CoreTM i9 24-Core Processor i9-13900K (3.0GHz) 36MB Cache

Motherboard ASUS® ROG MAXIMUS Z790 HERO (DDR5, LGA1700, USB 3.2, PCIe 5.0)

Memory (RAM) 32GB Corsair VENGEANCE DDR5 5600MHz (2 x 16GB)

Graphics Card 24GB NVIDIA GEFORCE RTX 3090 Ti - HDMI, DP

1st M.2 SSD Drive 1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)

i have tried almost every fix listed online;
updating gpu drivers
disabling programs with overlays which may interfere
updated windows etc
memory diagnostic test
/sfc scannow
and many many more which i have forgotten at this point

appreciate any assistance!

Windows for home | Windows 11 | Gaming

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2023-10-03T10:17:28+00:00

    Please tell the result.

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  2. Anonymous
    2023-10-02T12:29:05+00:00

    I have disabled XMP previously, this did not solve my problem, and have since re-enabled it.

    I will run the diagnostic tool later and reply with the results

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  3. Igor Leyko 111K Reputation points Independent Advisor
    2023-10-02T12:22:05+00:00

    When diagnostic tool starts, press F1 key and select Extended mode. Note, test hang at ~21% for more than 2-5 hours means memory error too.

    Try to disable XNP and see if this helps.

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  4. Anonymous
    2023-10-02T11:09:17+00:00

    Hi Igor,

    I have ran the "Windows Memory Diagnostic" which came back with no errors. I am not too sure how to check or place it into extended mode if you could advise me on how to do that please?

    Regarding the RAM modes;

    it is compatible with the motherboard, and is running exactly as listed on the site

    CORSAIR CMK32GX5M2B5600C36(Ver 4.43.02) 2x 16GB XMP 5600 5600 SS Samsung 36-36-36-76 1.25 1,2

    Thanks for the support provided

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  5. Igor Leyko 111K Reputation points Independent Advisor
    2023-10-02T10:52:01+00:00

    Hi Dan,

    My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

    Did you switch memory diagnostics to extended mode? If not, please do.

    Check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

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