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Windows camera apps support 4k resolution?

Anonymous
2023-08-30T13:50:08+00:00

Dear Sirs,

I use 4k WEB CAM but cannot select 4k resolution with Windows camera apps.

Windows camera apps support 4k resolution?

Manufacturer : ELECOM

Model : UCAM-CX80FBBK

Resotution support : 3840×2160 pixel(4k) https://www.elecom.co.jp/products/UCAM-CX80FBBK.html OS : Windows 10 22H2

Thank you.

![](https://learn-attachment.microsoft.com/api/attachments/013d30ec-2581-415e-a1e1-921a39a931bf?platform=QnA

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-10-28T20:10:12+00:00

    What's ridiculous is that it did support it, in 2021 I got a 4k webcam and it worked, sometime between april and july of this year it quit doing 4k- can take photos in 4k in the app, can take 4k video in other apps. It's not like they put 4k behind a paywall, they just gimped their app for no reason? Why??????????

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  2. EmilyS726 240.9K Reputation points Independent Advisor
    2023-08-30T14:33:23+00:00

    Hello, this is Emily.

    That's correct. Windows' camera app doesn't support 4K. I am afraid you will need to look for 3rd party option, such as Capture View 4K https://apps.microsoft.com/store/detail/capture...

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  3. EmilyS726 240.9K Reputation points Independent Advisor
    2023-08-31T01:07:00+00:00

    That's too bad. There are other third party available too. However, just to make sure though, does your computer's display adapter and display(monitor) support 4K?

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  4. Anonymous
    2023-08-31T00:21:16+00:00

    Hello, Emily.

    Thank you for your assistance.

    The description in the app store states that it supports 4k, but in reality, it doesn't. Thank you.

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