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ACPI BIOS ERROR LOOP

Anonymous
2023-10-01T16:54:34+00:00

Hi team, my Asus laptop shows Blue Screen with error " ACPI BIOS ERROR" loop.

It continuously restarted and stop on Preparing Automatic repair and stops not loading further.

I cannot enter Safe Mode or Start Up Repair

  • Only showing Windows Boot Manager

I tried the following:

  1. Change Sata Mode to IDE instead of AHCI
  2. Updating Bios
  3. Tried booting to other devices but cannot boot despite changing Boot Priority

Please help 🙏🏻🙏🏻🙏🏻

<Changed to a question>

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-10-03T09:17:02+00:00

    Hello Zai_v,

    Welcome to Microsoft Community.

    I understand that your ASUS laptop has a blue screen fault, and the error code is ACPI_BIOS_ERROR

    This error usually indicates a problem with the ACPI Settings in the computer BIOS (basic input/output system). The BIOS is a firmware that initializes the hardware and boots the operating system. ACPI BIOS errors can occur for several reasons:

    1. Outdated BIOS: If your computer's BIOS is outdated, it may not be compatible with the ACPI Settings required by your operating system.
    2. BIOS damage: BIOS corruption can result in various errors, including ACPI BIOS errors. This can happen because of a failed BIOS update or other software/hardware issue.
    3. Hardware conflict: In some cases, hardware conflicts can cause ACPI BIOS errors. This can happen if the device the computer is connected to is incompatible or the hardware component is faulty.

    To fix ACPI BIOS errors, try the following solutions:

    1. Update the BIOS: Visit the manufacturer's website to download the latest BIOS version of your computer. Follow the manufacturer's instructions to update the BIOS. This should resolve any compatibility issues and resolve ACPI BIOS errors. However, you may need to download the BIOS firmware from another device, then copy it to the USB flash drive, and then try to do it directly in the BIOS after setting the USB flash drive boot priority in the BIOS.
    2. Reset BIOS Settings: Press a specific key (usually Del, F2, or F10, consult Asus support for details) to access BIOS Settings during boot. Look for options to reset BIOS Settings to default values. This helps resolve any configuration issues that cause ACPI BIOS errors.
    3. Check the hardware connection: Ensure that all hardware components are properly connected to the computer. If you recently installed new hardware, remove it and see if the ACPI BIOS error still exists. If not, the problem may be caused by the new hardware, if you do not have the technical ability to remove the device, please follow the guidance of ASUS after-sales support.

    It is important to note that changing the BIOS can be risky and can cause more problems with your computer if done incorrectly. Therefore, if you are not familiar with BIOS operation, please follow the guidance of ASUS after-sales support.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

    20+ people found this answer helpful.
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