Share via

Keyboard keys typing 2 letters at once

Anonymous
2023-09-26T10:52:40+00:00

whenever i press "q a z" it types "wq sa xz" and same happends for "w s x" ,even my numbers and esc are doing the same thing, its only the last 2 columns of keys on the left of my keyboard and its not chatteringis it bc it was downloading some thing from steam but paused it before shutting my pc down yesterday?
Keyboard tester link: https://ibb.co/SrH2MD2

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-09-26T11:45:17+00:00

    Hi Dyari
    The issue happens all the time and im not sure its some apps fault, ive tried reinstalling the driver snd doing what u said but the issue still persists
    i dont have another keyboard to test but i had the same problem yesterday and it somehow fixed itself
    Im clueless on what to do rn bc dont wanna buy another keyboard just because of some system error

    3 people found this answer helpful.
    0 comments
  2. DYARI BARHAM 33,526 Reputation points Independent Advisor
    2023-09-27T05:14:13+00:00

    Thanks for updating me, Leonard.

    Since there is no spare keyboard available, let's try some software-related troubleshooting steps:

    If you have a system restore point, perform a system restore.

    https://support.microsoft.com/en-us/windows/rec...

    Click on Start > Command Prompt > Type this command and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Perform a clean boot and disable non-Microsoft services:

    https://support.microsoft.com/en-us/topic/how-t...

    After that check to see if the issue still persists or not. If the issue is fixed, do the same procedure and re-enable the services one by one until you find the service that causes the issue.

    You can go through this checklist to make sure the install is set up correctly:

    https://answers.microsoft.com/en-us/windows/for...

    If the issue still persists, perform an in-place upgrade.

    https://www.tenforums.com/tutorials/16397-repai...

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
    0 comments
  3. DYARI BARHAM 33,526 Reputation points Independent Advisor
    2023-09-26T11:24:49+00:00

    Hi Leonard,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Does this happen all the time or only while using a specific app?

    To fix this issue kindly try the steps below:

    1-Try to use another keyboard if available and check if the issue still persists or not. If the issue still persists, it means the issue is software-related and it is best to Update its driver from Device Manager.

    If it did not fix the issue, uninstall the keyboard driver completely and download and then install the latest driver from the manufacturer's website.

    2-Try to connect the keyboard to another computer. If the keyboard has the same issue, it means the keyboard has hardware issues.

    3-Try to connect the keyboard to another USB port to see if it works or not.

    4-Change the keyboard layout and check whether the issue still persists or not:

    https://support.microsoft.com/en-us/windows/man...

    5-If you recently updated your Windows, uninstall the update or perform a system restore.

    6-use On-Screen Keyboard to see if the issue still persists with it or not:

    https://support.microsoft.com/en-us/windows/use...

    7-More troubleshooting methods from the link below:https://answers.microsoft.com/en-us/windows/for...

    Please let me know if you need further assistance and keep me updated.

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
    0 comments