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Windows Update tells me I need to update, but no important updates are appearing

Anonymous
2023-09-25T11:33:33+00:00

Updates were automatically downloading normally until recently, but now Windows Update tells me "You're not up to date" and "Your device is missing some important security and quality fixes".  However when I hit Check for Updates no new updates are displayed.  The last successful update was a feature update to Windows 10 version 21H1, which was installed on ‎7/‎31/‎2021. I would like to update to version 21H2 if possible.

I have a Dell Inspiron 5584 with 12GB total RAM and 64 GB free disk space, running Windows 10 Home 21H1 (build 19043.2364).  I have my regular external keyboard / mouse and an external monitor, and otherwise no other different or unusual hardware devices connected.  My drivers are all up to date and no device drivers are showing as problematic in Device Manager.  I've tried checking for updates several times and rebooted multiple times, but no change.  I've used the Windows Update troubleshooter, and also tried various suggestions from Windows Community articles, without success.  So how can I reinstate my regular updates?

Thanks for any suggestions,

Trevor.

Windows for home | Windows 10 | Windows update

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  1. John DeV 162.5K Reputation points Independent Advisor
    2023-09-27T11:59:15+00:00

    Thank you for updating me with that information. Please continue to perform the In-place upgrade as it will upgrade your Windows version to the latest 22H2. Kindly let me know how it goes.

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  1. John DeV 162.5K Reputation points Independent Advisor
    2023-09-25T12:05:41+00:00

    Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below.

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Reset Windows Update Components

    https://www.tenforums.com/tutorials/24742-reset...

    If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    **Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Download the media creation tool(Click Download tool now) and save it to your computer.

    https://www.microsoft.com/en-us/software-downlo...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2023-09-27T11:57:14+00:00

    Thanks John. I tried resetting Windows update components, with no success. It looks like I'll have to update to v21H2 manually.

    Trevor.

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  2. TekkieBoy 12,541 Reputation points Volunteer Moderator
    2023-09-25T12:21:24+00:00

    Hello,

    Download and install the 22h2 Enablement Package Update:

    https://catalog.s.download.windowsupdate.com/c/upgr/2022/07/windows10.0-kb5015684-x64_523c039b86ca98f2d818c4e6706e2cc94b634c4a.msu 

    When done reboot the PC and then start the Windows Update Search to install missing updates.

    Gruß

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  3. Neil D 32,835 Reputation points Volunteer Moderator
    2023-09-25T12:11:50+00:00

    Just to add to the other post. 21H1 ended support in Dec 2022 and 21H2 in June 2023 so you need to update to 22H2.

    Windows 10 Home and Pro - Microsoft Lifecycle | Microsoft Learn

    Use the Media Creation tool to download an ISO image and mount it in File Explorer then select the new drive letter that appears, and run setup.

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