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Qualcomm Atheros Bluetooth drivers install

Anonymous
2023-09-09T13:16:26+00:00

Hello, I have a Toshiba laptop from 2011 and am using it every day. I'm using a new SSD. The problem I'm facing is that the bluetooth seems to function properly if I connect directly to my phone or speaker, but all apps which need bluetooth I tried, end up with an error saying: Bluetooth Hardware error. I already tried to fix it with windows updates and even installed a clean windows image, but to no avail. I can't seem to find anything related to my product on Toshiba's website neither. Somehow I managed to run the pc from the old (original) Hard Drive (very slow), and bluetooth seems to work properly there. I was wondering if it is possible to port the drivers from the old HDD to my SSD.

Bluetooth adapter: Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter
Computer: Toshiba Satellite C660 - 2QZ
info source: CCleaner Speccy and labels on pc

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-09-09T15:29:57+00:00

    Hello, thanks for the reply,
    On ssd the driver version is 10.0.1.7 with date 18/05/2016. For the values in the detail page, see screenshot

    for the HDD: it seems as everything is the same as on the ssd

    6 people found this answer helpful.
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  2. Anonymous
    2023-09-09T14:59:29+00:00

    Hi,

    Can you do the following :

    In the Device Manager double-click the Bluetooth adapter > Driver

    What is the "Driver Version" ?

    Then click on the "Details" tab, then choose "Hardware Ids" from the drop-down menu under "Property".

    What is listed under "Value"

    If possible can you obtain the Driver Version from the old HDD.

    4 people found this answer helpful.
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  3. Anonymous
    2023-09-11T18:49:38+00:00

    Did you try uninstalling and reinstalling Nearby Share?

    3 people found this answer helpful.
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  4. Anonymous
    2023-09-10T04:40:44+00:00

    Can you try the following:

    Start > type services and click on the Services app

    In the right window right-click the "Bluetooth Support Service" and select "Start" to start the service.

    If this service is already started select "Restart" to restart the service.

    2 people found this answer helpful.
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  5. Anonymous
    2023-09-09T17:19:10+00:00

    What is the exact Bluetooth hardware error you get?

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