Share via

Trouble with Replacing Cirrus Logic Audio Driver with Realtek on Dell Inspiron 3501

Anonymous
2023-09-04T15:52:42+00:00

I'm attempting to replace the Cirrus Logic Superior High Definition Audio driver with the Realtek High Definition Audio driver on my Dell Inspiron 3501. However, despite uninstalling Cirrus Logic from the Device Manager, it doesn't seem to disappear when I install the Realtek drivers. What should I do?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

17 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ivan B 108.4K Reputation points Independent Advisor
    2023-09-04T16:37:42+00:00

    Hi , Nevin.

    I am Ivan, I will help you with this.

    Look from what I saw here the Driver line presented and Cirrus logic.

    However you can try to force change the driver using

    update device select > Look for a driver on my computer > Allow me to choose the Driver from an available list > The list will have the High Definition Driver Device from Microsoft and Driver Realtek (Cirrus) in this case need the Driver of the drive with hardware id:

    https://dl.dell.com/FOLDER08036635M/1/Realtek-H...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Independent Advisor - Community

    Thanks

    2 people found this answer helpful.
    0 comments
  2. JosephT71 9,210 Reputation points
    2023-09-06T10:55:23+00:00

    There is nothing to replace.

    Your laptop is a pandemic era laptop, the whole world ran out of supplies. Some 3501 comes with realtek audio chips and you install the realtek audio driver on these laptops. Other 3501 comes with cirrus logic audio chips and you install cirrus logic audio drivers on those laptops.

    1 person found this answer helpful.
    0 comments
  3. Ivan B 108.4K Reputation points Independent Advisor
    2023-09-05T15:01:24+00:00

    Hi , Nevin.

    Reinstall the Driver but select Realtek Audio do not use AMD Realtek audio Use the method below to delete the driver completely, you can also use the microsoft high definition audio driver.

    1. Download the DDU from the link below and extract it to a folder on your computer.

    https://www.wagnardsoft.com/DDU/download/DDU%20...

    1. Once uninstalled, open the display driver uninstall app, enter Device:Audio and Realtek Model, and then select the "Clean and Restart"
    2. Download and reinstall the audio driver from the link below.

    https://dl.dell.com/FOLDER08036635M/1/Realtek-H...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Independent Advisor - Community

    Thanks

    1 person found this answer helpful.
    0 comments
  4. Ivan B 108.4K Reputation points Independent Advisor
    2023-09-04T19:24:58+00:00

    Hi , Nevin.

    You download the driver from the link above, select the extract option, place it in a folder to extract it, then return to the driver update option, select the disk option and click look for the HDXDELLBC2018.inf file inside the folder you extracted the realtek driver.

    Independent Advisor - Community

    Thanks

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-09-04T18:52:34+00:00

    its not shown here

    1 person found this answer helpful.
    0 comments