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I have an hp laptop i update my bios and got a black screen

Anonymous
2023-09-19T12:05:30+00:00

The right led is not working it usualy blink after turning on. Maybe its a error code byt i cant seem to find any solution if any of you know the solution please let me know

Windows for home | Windows 11 | Performance and system failures

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  1. David-M 110.3K Reputation points Independent Advisor
    2023-09-19T13:32:01+00:00

    Unfortunately, in the documentation provided by HP, there is no meaning for the lights when such a problem occurs. There are also no beeps or other ways of diagnosing this type of problem.

    Based on the behavior you mentioned, I'm afraid it may be a problem with the BIOS or the motherboard. I suggest you consult a technician you trust or the manufacturer's authorized support.

    You can check the documentation provided by HP at the link below.

    https://support.hp.com/us-en/product/setup-user...

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  2. Anonymous
    2023-09-19T12:53:56+00:00

    Sorry for the long reply but its a hp notebook-15-bs115dx. its not displaying anything after turning on even the logo

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  3. David-M 110.3K Reputation points Independent Advisor
    2023-09-19T12:37:55+00:00

    Hi. I'm David, and I'm happy to help you.

    Not even the laptop manufacturer's logo is displayed for a second when turning on?

    What is the manufacturer and model of your laptop?

    I await your reply.

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